TTY: 1-800-326-2297. Department of Housing and Community Development. . The Division of Investigation is the law enforcement and investigative branch of DCA. Many investigations are initiated as a result of complaints from consumers. Before working at the Department of Finance she served as a budget analyst at the Department of Health Care Services, and as staff for the American Recovery & Reinvestment Act Task Force in the Office of the Governor. Business Services ensures that DCA entities promote sound business decisions and practices in contracting and purchasing goods and services. (L to R) CalHFA Executive Director Tiena Johnson Hall, HCD Deputy Director Jennifer Seeger, BCSH Secretary Lourdes Castro Ramirez, Governor Gavin Newsom, HCD Director Gustavo Velasquez, DRE Doug McCauley, BCSH Deputy Secretary Sasha Kergan and BCSH Assistant Secretary Myles White. Online application and index of positions available for Board & Commission appointments. Toll Free: 1-800-952-5210. Yiwen (Eva) Erickson is a Fiscal Analyst directly supporting the Deputy Secretary of Fiscal Policy and Administration. He obtained a bachelor of arts degree from the University of California, Davis. Publications are free to the public and are made available on the department's website. Forgot Password? Visit the announcement page for more information. DCA reports that it allocates the costs of many of its servicessuch as training, legal, fiscal, human resources, and publicationsproportionally among its boards and bureaus based on the number of authorized positions at each entity through what is known as pro rata. Organizational Structure Deputy Director, Office of Internal Affairs. endstream endobj 1776 0 obj <>/Metadata 20 0 R/Outlines 24 0 R/Pages 1773 0 R/StructTreeRoot 27 0 R/Type/Catalog/ViewerPreferences 1915 0 R>> endobj 1777 0 obj <>/MediaBox[0 0 3600 2340]/Parent 1773 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 1778 0 obj <>stream The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. OPES services include occupational analysis, item writing, examination development, standard setting, program evaluation, and statistical analysis of examination performance. Barstow SNF Administrator. Click here for more information: https://thedcapage.blog/2023/01/20/cslb-urges-homeowners-to-hire-licensed-contractors-following-storm-damage/, CSLB urje a los propietarios de viviendas a contratar contratistas con licencia despus de los daos causados por la tormenta, Despus de una series de tormentas con vientos y lluvias que afectaron California, la junta estatal de licencias de contratistas (CSLB, por sus siglas en ingls) les recuerda a los propietarios de casa que usen personas con licencia para cualquier reparacin arriba de los $500. Client Services provides public sales (licensee information), customer liaison, and production support. Find legal resources and guidance to understand your business responsibilities and comply with the law. Gonzalez earned a Master of Public Policydegree from theHarvard Kennedy School of Government. The site is secure. The Office of Administrative Services provides accounting, business, personnel, and budget services. hZmOI+qW'fEZ!H$w Corp. Code 25000-25707) (CSL). Tiffany Garcia is the Deputy Secretary of Fiscal Policy and Administration. The Information Security Office establishes the IT security and data privacy policies, maintains the business continuity planning process, investigates IT security breaches, and acts as liaison to the State Information Technology Agency in matters related to the IT security of DCA. She was Senior Policy Advisorat theU.S. Department of Housing and Urban Development from 2015 to 2017. The Contractors State License Board (CSLB) protects California consumers by licensing and regulating the state's construction industry. Smog Check Station a registered ARD that is licensed to inspect and/or diagnose and repair vehicles in the Smog Check Program. Myles held a variety of legislative and regulatory management positions focused on state and federal policy. In this post, we assess and make recommendations on the Governors budget proposal to permanently fund the operations of the Organizational Improvement Office (OIO) in the Department of Consumer Affairs (DCA). Licenses Smog Check stations, repair technicians, and inspectors. For example, OIO assigned one staff member to most projects, when it previously would have assigned two. Additional professions and vocations were brought under State authority in the next 30 years. He has held various positions at the Bureau for Private Postsecondary Education and the Contractors State License Board. DCA's boards, bureaus, and other entities are supported by a dedicated and highly skilled staff of legal, technical, and administrative professionals. The 2020-21 budget subsequently provided five positions and $894,000 to support the unit, now referred to as OIO, for another three yearsmeaning through the end of the current year. OIO has been able to operate at existing levels to accomplish its work, and it is not clear if the additional positions and expenditures are justified. Together, these entities license more than 3.4million people in more than 280 professional categories, such as doctors, acupuncturists, and cosmetologists. California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs. Use our visualizations to explore scam and fraud trends in your state based on reports from consumers like you. The new DCA logo represents the next chapter and future of the Department, accompanied by a new strategic plan. His work at BCSH focuses on matters related to the Interagency Council on Homelessness. For the complete list, see the Departments Licensees page. DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. Prior to his appointment, Piccione served as DCAs chief technology officer. 25 0 obj <> endobj 160 0 obj <>/Filter/FlateDecode/ID[<72655F9080E5564DBA890BD1FF9DA9B7>]/Index[25 284]/Info 24 0 R/Length 154/Prev 149597/Root 26 0 R/Size 309/Type/XRef/W[1 3 1]>>stream The admitted year is 2017-12-01. . Victoria earned a bachelors degree in Economics and Urban Studies with a concentration in Public Issues & Policy from Trinity University. 2069 0 obj <>stream of California. A few members of the incredible Department of Consumer Affairs team3500 staff members strongworking in consumer protection through the licensing of 3.4 mil professionals across 280 license types, from accountants to pharmacists to speech pathologists. Previously, Egawa was chief counsel at the California Department of Tax and Fee Administration from 2017 to 2019. However, OIO has not quantified how, if at all, examples like these have translated into measurable net benefits or net cost savings. While there, she integrated data and research into critical HCD priorities, led HCDs role in shaping the Governors Executive Order on state-owned excess sites, and actively participated as one of the leaders in the development of Homekey, which led to more than 6,000 units of permanent and interim supportive housing across the state. OIOs services are intended to help the boards and bureaus improve their efficiency and effectiveness. Alfaro has served as a medical assistant for Planned Parenthood Mar Monte and as an assistant researcher for a COVID-19 vaccine uptake study of Latinx and African American Kaiser Permanente members. The Controlled Substance Utilization Review and Evaluation System (CURES) fee will decrease from $11 to $9 annually for licenses expiring on and after July 1, 2023. DCA oversees 36 entities, including various boards and bureaus. Telephone: (800) 952-5210 There are three Smog Check station license types. About the Bureau of Consumer Protection. Learn how to select a licensed, qualified contractor; check the status of a contractor license; negotiate a clear contract; prevent disputes and mechanics liens; and resolve contractor disputes. In 2021, gross margins for Medicare Advantage plans were substantially higher than those seen in the individual ($745 per enrollee), fully insured group ($689 per enrollee), and Medicaid managed . Regulatory duties include investigating complaints against licensees and disciplining violators. In response, OIO utilized temporary help and modified its approach to working with the department, boards, and bureaus to operate within its existing levels over the past three years. Forgot User ID? The 2023-24 Budget: Department of Consumer Affairs Organizational Improvement Office. DCA has a Complaint Resolution Program to help resolve disputes between consumers and businesses. However, OIOs workload measures, such as process maps and discovery workshops and recommendations, have generally stayed the same or increased since 2018-19. Structural Pest Control Board. A test-only station is licensed to inspect vehicles. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. Chief, Office of Internal Affairs. R 020 DAQL@Z!KJ8T@ N1 Kergan was Asset Manager at Resources for Community Development from 2012 to 2015. Brake Station a registered ARD that is licensed to test, inspect, adjust, and repair all brakes and brake systems on vehicles. Share your feedback. There are currently more than 2.4 million practitioners licensed by the DCA. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American Federation of State, County and Municipal Employees from 2001 to 2003. The 2017-18 budget provided ten positions and $1.3million for three years for the Organizational Change Management unit to support the boards and bureaus through business process reviews, as well as the department as a whole with planned special projects. In June 2013, OPES implemented a new master contract with PSI Services LLC, resulting in cost savings of 10 percent for its clients that use the contract. While there, she worked on key public education and outreach efforts such as the 2020 Census, COVID-19, water conservation, and the CalEITC. PDE supports DCA's licensees by producing and publishing online newsletters for many of its boards and bureaus, and supports DCA staff by producing Did You Know?, the monthly online newsletter for employees. Sonia Rangel is an Senior External Affairs Manager for the Business, Consumer Services and Housing Agency. Unclear if Additional Positions Requested Would Result in Improved Outcomes. San Diego, CA 92108 Website Contact. hbbd```b``"WH>S"ALB R| XD2 I EG,K"D.38]5j^f!$%GIjsG"?w "= He was special assistant to the secretary of the California Environmental Protection Agency from 1991 to 1995, special assistant to the director of the California Governor's Office of Planning and Research in 1991, and a legislative correspondent in the U.S. Senate from 1987 to 1990. Health care providers who have not received California licensure and wish to continue practicing, should check with the specific licensing Board for information on how to obtain licensure in California and/or temporary licensure options. Lila Mirrashidi is the Deputy Secretary of Business and Consumer Relations, where she works closely with BCSH departments that oversee the alcoholic beverage industry, the cannabis industry, horse racing and the licensing of more than 250 types of professionals. BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, and BCSH Deputy Secretary Lila Mirrashidi join Mexican doctors participating in the California Licensed Physicians and Dentists from Mexico Pilot Program at La Clnica Del Valle de Salinas working to improve healthcare outcomes in the community. It is the only entity within DCA that employs investigators who are designated peace officers. On January 3, 2023, the California Department of Consumer Affairs (DCA) will transition to a new logo. Look up a license with other BCSH licensing entities: California Interagency Council on Homelessness. OPA alerts media to unlicensed activity sweeps. The Division's market research team will . It also manages DCA's many facilities, vehicle fleet, emergency response, and its mailroom, copying, and imaging services. Prior to joining BCSH, she worked for the California Department of Tax and Fee Administration (CDTFA) formerly the Board of Equalization. Housing and Urban Studies with a concentration in public Issues & Policy from Trinity University in contracting and goods. The complete list, see the Departments Licensees page State based on reports from consumers accounting, business,,..., when it previously would have assigned two member to most projects, when it would... 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