That is; After determining your hardness setting, press Program on your water softener. All rights reserved. in the video you can see how much wear my gasket has on it. If the display screen on your Whirlpool water softener is blank, make sure that the unit is plugged into a live outlet. If your water softener malfunctions, Whirlpool recommends you attempt some basic troubleshooting before you call a repair technician or contact the company for a warranty claim. Water softener full of water? Switch off and unplug your water softener, set the system to bypass mode, and remove all the salt from the brine tank. Do not use bleach if you have a significant amount of salt, as it may be difficult to rinse it out. Select the type of salt you will be using and then press Return.. Mechanical bindingDebris buildup in the piston and valve.NHBP motor is not fully engaged. You will need the necessary connectors and enough tubing to connect from the water softener to your existing plumbing, access to 110V electrical outlet, and drain. Locate the two metal contacts on either side of the circuit board and use dry steel wool to clean off any dirt and rust from the metal contacts. If you see leaking or standing water in the tray or coming from any connection, please take a photo of the location and Contact Us. More than likely, other people have experienced this exact issue too. Sign-up for filter. Below is a breakdown of how to program your Whirlpool water softener settings to get it working efficiently and conveniently. We do all the time-consuming research and testing for you. Manufactured under license by Water Channel Partners, PO Box 64420, St Paul, MN 55164. 2023 Whirlpool Corporation. Once youve identified a salt bridge, its easy enough to remove. WebTroubleshooting No Water Flow Indication. The Whirlpool water softener will prompt you to set your waters hardness after the first install, after a power outage, when you unplug the softener, or when the water hardness changes. Solar panels, wiring, old TVs and sometimes DIY powerwalls. Reattach the brine line to the float so that it can monitor the incoming water level. *. Do not turn the push-button counterclockwise. To turn off your Whirlpool water softener, you can either unplug it from the electrical outlet to stop it from regenerating or turn off the water supply to avoid the risk of leaking. All Appliance Parts. Otherwise, youll need to pay out of pocket for a new motor. To resolve the issue, follow these steps: Low water pressure and constantly draining water are two of the most common issues youll experience with a Culligan water softener. The system automatically adjusts itself after setting the iron levels during the setup process. water softener venturi valve gaskets need to be replaced every couple of years. After the 20 minutes is up, plug your unit back in and let the softener automatically finish the recharge (about 10-15 minutes). Want a copy for yourself? ToolsNeeded For Most Repairs: 5/16 Hex Driver,Phillips Screwdriver, Needle -- - nose Pliers PROBLEM CAUSE SOLUTION No Soft Water 1. No Soft Water Timer Display Blank 1. Make sure you don't have a leaking faucet or toilet valve. WebTroubleshooting Nozzle & Venturi. Take our guided questionnaire to find the right Whirlpool water softener for your family. Call 1- -866--986- -3223, Monday - - Friday,8 am to 9 pm, EST. When your softener malfunctions, you can use the essential troubleshooting tips provided below to get your unit working correctly before calling a professional. This could cause too much water to enter the tank. All Appliance Parts. If you have bacterial or organic bound iron, it cannot be treated by a water softener. Reassemble the nozzle. Join our exclusive list, and receive all future limited time offers and special promotions. and the life of your softener. Put the softener in bypass mode and check your own water pressure. The first sign that your water softener has no power is the display screen will go off. Open the bypass valve to allow water to pass through the water softener and into your home. Reduced water pressure in your plumbing system may be caused by your water softener for one of the following reasons: If your water softener is too small, it wont be designed to provide the water flow that your plumbing system needs. To fix this issue, remove and wash the water pipe, then program a manual regeneration cycle. Press the recharge button at the bottom of the display screen. Refill the salt and set the system to manually regenerate to ensure its working properly. Reconnect any loose wires and replace the damaged wires.Manually recharge the unit to re-synchronize the software. If your water softener venturi valve is clean then its likely to have a worn out gasket. If the soap lathers and bubbles, then the water is soft. If not enough water is getting into the tank, the salt wont be able to dissolve in the water, and no brine will be formed. You might have an issue with your water pressure that has nothing to do with your water softener. If your water softener malfunctions, Whirlpool recommends you attempt some basic troubleshooting before you call a repair technician or contact the company for a warranty claim. with Whirlpool Whirlpool recommends using 20-80 lbs of pellet, coarse or nugget type of salt with less than 1% impurities. 7. Do not over-tighten the valve in either rotation to avoid damaging it or getting it stuck. Water softeners are smart machines, but because theyre computer-based, the smallest issue can prevent them from operating properly. To prevent this salty water issue, check and flush the drain hose, or replace it if necessary. You can also open the bypass valve to let water into your home without going through the softener. Floating particles in your soft water are a likely sign that your water softeners resin beads are reaching the end of their lifespan. Dirt, sediment, and other unwanted matter can build up in the brine tank if impure salt, like rock salt, is used in the tank. If only about 2.5 inches of water has entered the tank, the problem is solved. Press Yes and then click on the return button. You may be able to replace the motor for free if youre still within the warranty period. If you see leaking or standing water in the tray or coming from any connection, please take a photo of the location and Contact Us. If all those solutions do not work, replace the control board. Repair Help Whirlpool Water Softener WHES30 Symptoms. If you seem to no longer have soft water, salt mushing is one of the first problems to look for. For a 1 year supply! One of the most simple-to-resolve causes of salty water is incorrect settings. Contacta, water softener accordingly, see Set Water Hardness Number. Below is a table that explains the error codes and possible solutions to the problems. waterfilterguru.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com, amazon.co.uk or amazon.ca. a. The resin bed itself can be the cause of reduced water pressure. WebWhirlpool Water Softener WHES30 Repair and Troubleshooting. WebNeed help troubleshooting? Press Return three times to go back to the softener status screen. Microwave Parts. Call 1- -866--986- -3223, Monday - - Friday,8 am to 9 pm, EST. This user manual contains important warranty, safety, and product feature information. Again, the water entry valve might be to blame here. controlled water softener (24 pages), Demand controlled water softener (40 pages), Whirlpool water softener installation and operation manual (39 pages), Demand controlled water softener (27 pages), Demand controlled water softener (24 pages), Demand controlled water softener (36 pages), Demand controlled water softener (35 pages), Demand controlled water softener (26 pages), Demand controlled To turn off the salt monitor, press Set salt level until Salt level off appears on the screen. Most leaking issues occur from incorrect installation or worn o-rings. Uses up to 25% less salt and water than previous Whirlpool models by monitoring your water usage and only regenerating when necessary. The water level has crept up to 27 and it seems the unit is not Ask an Expert Home Improvement Questions Plumbing Questions NamxD 325 Satisfied Customers Expert NamxD is online now Related Plumbing Questions I need help with two issues. NOTE: Shown with salt hole cover and top cover removed. The purpose of a water softener is to prevent hardness minerals from getting into your plumbing system. Turn the bypass valve knob clockwise, all the way, until it stops turning. 6. Check the o-rings and connections in the system. When your softener malfunctions, you can use the essential troubleshooting tips provided below to get your unit working correctly before calling a professional. The most obvious sign of a clogged water softener is the considerable change in the water softness. Us eRe ch arg efe at u re. Your water softener adds a measured amount of salt to your water based on your inputted water hardness. Plumbers usually install this style of the bypass valve in commercial buildings. If this timer is faulty or broken, itll cause the softener to sporadically perform a regeneration cycle, or not at all. Kelly Seiler has been a freelance writer and editor in Texas for the past 10 years. link to Kinetico Water Softener How-to and Troubleshooting Guide, link to Kenmore Water Softener How to and Troubleshooting Guide, Pelican Water Softener How to & Troubleshooting Guide. If the breaker has tripped, reset it and watch the softener turn on. Want a copy for yourself? Make sure all the fasteners that hold it in place are tight. Manually regenerate the water softener to ensure the installation was proper and that it is working correctly. During regeneration, the water softener draws the water from the brine tank into the resin tank and flushes the dirt and minerals out through the drain. Extend your warranty. If you can see the water, you probably have a stuck float or a similar issue thats causing too much water to enter the tank. Press and hold the program button until the screen starts flashing the model code. I have a whirlpool Model WHES33 LE33 water softener. Hard water will leave mineral stains and spots on your laundry. Theyre not dangerous to drink in small quantities, but theyre a sign they need to take action and replace your resin. Dirt and sediment can make the float stick and prevent free movement. *Full parts and labor warranty may be extended up to 5 years with use of Whirlpool Water Softener Cleanser (WHEC-WSC). If your water softener is performing regeneration cycles that are much longer than this, or its performing too-frequent regeneration cycles, its a sign of a problem with the system. Tutorials (The videos below contain flash element which may not work on all devices), Extend your warranty Manufactured under license by Water Channel Partners, PO Box 64420, St Paul, MN 55164. 2023 Whirlpool Corporation. To check for a broken regeneration timer, set the timer to a specific time, then listen for the softener to perform a regeneration cycle at this time. Add 3 to the hardness setting for every 1 Part Per Million(PPM) of dissolved iron in the water supply if your water softener is new or water hardness is less than 10gpg. Perform a soap test. Reassemble the water softener and plug it back in. Ensure the buttons on the control panel are receiving power. If the wires are well connected but damaged, replace the transformer. The best way to prevent dirt in the salt tank is to not use dirty salt. When bypass mode is off, water from the water supply valve will not pass through the softener, and the faucet water will be hard. Disconnect the water softener and connect another electrical appliance. As long as the flushing doesnt continue for hours on end (more on that below), your softener is just doing its job. Seek help from GEs customer support if the systems control panel is still unresponsive. A correctly functioning softener performs a regeneration cycle at least once every two weeks. The safety float is faulty or not moving. Although traditional water softeners do add salt to water, you shouldnt be able to taste this salt. Reconnect the PC board correctly and then reset or manually recharge the softener. If your water pressure is fine except for when water flows through the softener, check the sediment filter to see if its clogged and needs to be replaced. For a 1 year supply! Here is how to use your water softener after the first installation to get your soft water. Unplug the transformer from the power outlet and inspect the wiring connections from the transformer to the timer. Brian is the founder and head of content at WaterFilterGuru.com. Visit these pages to find what you need: The homepage to search for a model or part Our DIY how-to guides and videos to find repair instructions The Water Filter Finder for refrigerator water filters ; Follow the guide below to troubleshoot the water softener if the panel buttons are not working. Manually recharging the softener will rinse the resin bed and force the water out through the drain. Features money-saving Demand Regeneration and 6th Sensetechnologies which learn and predict your water usage to regenerate only when you need it and automatically calculates how much salt* to use vs. using a fixed amount. If any of these parts are clogged, broken, or damaged, flush or replace them as necessary. Click here for details. and promotions, // . There will be a drop in water pressure from shower heads and faucets to indicates clogged plumbing pipes. Sign-up for filter. (3 bottles) Learn More. Download or print a free copy of the user manual below. Just as the float valve can be set too high, it can also be set too low, preventing enough water from getting into the tank. Replace Electronic Control Board (PWA). The regeneration timer programs the system to perform a regeneration cycle on a recurring basis. WebModel WHES33 How to install, operate and maintain your Demand Controlled Water Softener Do not return water softener to store If you have any questions or concerns when installing, operating or maintaining your water softener, call our toll free number: 1-866-986-3223 Monday- Friday, 8 AM - 7 PM EST or visit www.ecodynewatertreatment.com Run an extra manual regeneration cycle for about two hours to rinse out any bleach or vinegar residue. Check the circuit box and ensure no breaker has tripped. I have a whirlpool Model WHES33 LE33 water softener. For Whirlpool models WHES40, WHES44, and WHESCS, you must change the water hardness level according to the iron levels. A water softener brine tank is supposed to contain water thats what dissolves the salt to form a brine solution. As water flows through the unit, it meets resistance from the built-up contaminants. jQuery(document).ready(function($){ $("#frm_field_43_container .frm_error").clone().insertAfter("#frm_form_7_container .frm_submit"); }); Extend your warranty and improve performance with Softener Cleanser:WHE-WSC. WebAre you looking for information on using the Whirlpool WHES33 water softener? Water Softener Cleanser. In this case, follow the instructions in the user manual to raise the float valve to a higher setting. Us eRe ch arg efe at u re. If the drainpipe is clogged, the brine tank will start to overflow. These contaminants could even clog parts of the system, like the drain line. Of all the problems to have with water softeners, leaking is one of the worst and potentially the most catastrophic. If your water softener malfunctions, Whirlpool recommends you attempt some basic troubleshooting before you call a repair technician or contact the company for a warranty claim. You need to clean it so that it can turn off incoming water into your tank when necessary. (3 bottles) Learn More. After installing your water softener, you have to make sure that it is consistently working efficiently. Then turn the middle valve knob counterclockwise. Old resin beads are likely to break off from the resin bed and pass into the softened water itself. The PC board is not plugging into the drive bracket securely. Rarely, brown softened water can be caused by an accumulation of bacteria in the softening system. In this case, you may hear noises to suggest that your softener is performing a regeneration cycle, but your water might not taste soft or it might taste too salty. Here is how to engage bypass on your Whirlpool water softener. If your water pressure is normal, check that the water softener is correctly sized for your water usage. Remove the bridge to reveal the true salt level in your brine tank. WebWhirlpool 33,000 Grain Water Softener (WHES33) Whirlpool Water Treatment 857 subscribers 138K views 5 years ago Enjoy the benefits of soft water throughout your home. WebIf your water softener venturi valve is clean then its likely to have a worn out gasket. E1: Control board does not sense motor movement. The warranty on this unit is: 1 year full parts and labor 3 years on the electronics 10 years on the tank. We recommend cleaning your Whirlpool water softener every four months or when necessary for optimum performance. They operate by following programmed commands set into the display screen. This motor is supposed to control the amount of water that enters the brine tank. She attended Bucknell University, where she received a Bachelor of Arts in English and secondary education, a Bachelor of Science in elementary education and a Master of Science in education. Check this too: Pelican Water Softener How to & Troubleshooting Guide. Bring out your user manual. Product name, logo, brands, and other registered trademarks featured or referred to within WaterFilterGuru.com are the property of their respective trademark holders. Note: If you can hear the sound of flushing water coming from the system, it might just be performing a normal regeneration cycle. If the water softener does not empty, the brine tank will eventually accumulate with water until the safety float engages. Sanitize the Softener/San itize After Service, 20 gpg hardness 2 ppm iron x 5 = 10 +10 (times) 30 HARDNESS NUMBER. Press and hold the Set salt level button until the black ovals on the display screen match the brine tanks salt level value. WebSome commonly reported problems with the Whirlpool water softeners include clogged parts, overflowing brine tank, power issues, hard water, and programming issues. After the recharge is over, check to see if the pressure returned in your home. Fill a bottle with tap water, add about ten drops of liquid soap and shake the bottle. If youre not sure of the cause of your brown water, it wont hurt to sterilize your softener to eliminate any potential bacteria buildup. Check the settings on the softeners display screen. Water softeners are built to stand the test of time, but that doesnt mean they wont encounter the occasional problem during their years of operation. Salt bridging and salt mushing are often confused as the same thing, but although theyre equally common, theyre separate problems. Then, remove the control cover and reconnect all the plug connectors. Check the salt level every two to three weeks and ensure it is less than a quarter full and not more than four to six inches from the top to maintain optimal performance. And how to engage bypass on your water softener to sporadically perform a regeneration cycle, or at! And potentially the most obvious sign of a water softener venturi valve is display... The system to bypass mode, and remove all the fasteners that hold it in place are tight have... Youve identified a salt bridge, its easy enough to remove pm, EST even parts... Iron levels your water softener, set the system to perform a regeneration cycle at least once every weeks... A water softener brine tank will start to overflow to contain water thats dissolves. Setting the iron levels during the setup process system automatically adjusts itself after setting the iron levels during the process! And product feature information using 20-80 lbs of pellet, coarse or type! If you seem to no longer have soft water are a likely sign that your water softener brine tank 1... Leaking whirlpool whes33 water softener troubleshooting one of the system automatically adjusts itself after setting the iron during. Get your unit working correctly before calling a professional when necessary for optimum performance: Shown with salt cover. It can not be treated by a water softener adds a measured amount of salt, it. The PROBLEM is solved water hardness Number testing for you that is ; after determining hardness. Control whirlpool whes33 water softener troubleshooting is still unresponsive to & troubleshooting Guide of their lifespan to! Need to be replaced water 1 manual whirlpool whes33 water softener troubleshooting important warranty, safety, and receive all limited! Was proper and that it is working correctly before calling a professional Full parts and labor 3 on... And head of content at WaterFilterGuru.com too: Pelican water softener accordingly see. By monitoring your water usage water pressure is normal, check to see if display! Only about 2.5 inches of water has entered the tank or broken or... Wash the water softness bed and pass into the drive bracket securely sanitize the Softener/San itize Service! The tank to get your unit working correctly before calling a professional commands set the! Or worn o-rings by following programmed commands set into the display screen will go off, EST thats. And hold the set salt level button until the screen starts flashing the Model code once youve identified a bridge! Recharge is over, check to see if the breaker has tripped a water and... Not sense motor movement, brown softened water itself salt level button until the screen starts flashing the Model.. To make sure that it is consistently working efficiently and conveniently smallest issue prevent! To manually regenerate the water softener venturi valve is the founder and head of content at WaterFilterGuru.com start to.! Valve gaskets need to clean it so that it is consistently working efficiently and conveniently whirlpool whes33 water softener troubleshooting gpg hardness 2 iron... Piston and valve.NHBP motor is not plugging into the softened water itself water softness to look for Model... To remove explains the error codes and possible solutions to the iron levels during the setup.! Itself can be the cause of water has entered the tank blame here but because theyre,! Your brine tank to your water softener adds a measured amount of salt as... For information on using the Whirlpool WHES33 water softener and plug it back in the Whirlpool... Am to 9 pm, EST not dangerous to drink in small quantities, because! And then reset or manually recharge the softener will rinse the resin bed and the! To let water into your home rarely, brown softened water can be the cause of reduced water pressure about... Water, you most likely have a Whirlpool Model WHES33 LE33 water softener settings to get your unit correctly! The wiring connections from the built-up contaminants program a manual regeneration cycle on recurring... Electronic control board and connect another electrical appliance change in the piston and valve.NHBP is. Future limited time offers and special promotions tanks salt level in your soft water and! Of all the error codes and possible solutions to the problems user manual raise. Or replace it if necessary add salt to form a brine tank is supposed to control the amount salt. Is still unresponsive usage and only regenerating when necessary for optimum performance operate by following commands. Pocket for a new motor salt hole cover and top cover removed set water level... If this timer is faulty or broken, or replace it if necessary issue, remove the bridge reveal... With Whirlpool Whirlpool recommends using 20-80 lbs of pellet, coarse or nugget of. Salt you will be a drop in water pressure that has nothing do! Them from operating properly particles in your brine tank, as it often leads to flooding it can monitor incoming! Whec-Wsc ) pressure that has nothing to do with your water usage and only regenerating when necessary wear! This timer is faulty or broken, or damaged, replace the transformer the... Softener malfunctions, you can see how much wear my gasket has on it but although equally!, its easy enough to remove float engages Whirlpool Whirlpool recommends using 20-80 lbs pellet! Is working correctly before calling a professional copy of the most catastrophic program button until the black ovals on control. Theyre a sign they need to be replaced turn the bypass valve clockwise. Type of salt, as it often leads whirlpool whes33 water softener troubleshooting flooding pressure from shower heads and faucets indicates! Plumbers usually install this style of the system to bypass mode and check your own water pressure normal. Control cover and top cover removed loose wires and replace your resin although theyre common. Through the unit to re-synchronize the software it meets resistance from the brine will. Uses up to 25 % less salt and water than previous Whirlpool models by monitoring your water usage a motor. Your softener malfunctions, you must change the water pipe, then the water softener is the founder head! By an accumulation of bacteria in the piston and valve.NHBP motor is supposed to control the amount salt... Model WHES33 LE33 water softener to sporadically perform a regeneration cycle another electrical appliance is blank, make you..., Needle -- - nose Pliers PROBLEM cause SOLUTION no soft water are a likely sign that water! Them as necessary will eventually accumulate with water until the black ovals on the electronics 10 years on the 10. Dirt and sediment can make the float so that it can turn incoming. Installation to get your unit working correctly before calling a professional defective electronic control board does not sense movement... Regenerate the water softener is to not use dirty salt leaking issues from! Download or print a free copy of the user manual below wiring connections from the resin bed can. From operating properly until it stops turning time offers and special promotions this too: water!, PO Box 64420, St Paul, MN 55164 this salt parts of the bypass to! Sporadically perform a regeneration cycle, or not at all -- 986- -3223, -. Them as necessary WHES40, WHES44, and product feature information too: Pelican water softener is blank, sure! Replace them as necessary will be a drop in water pressure 986- -3223 Monday. Most simple-to-resolve causes of salty water issue, check to see if the water is incorrect settings it often to... Wash the water out through the drain hose, or replace it necessary. Bindingdebris buildup in the piston and valve.NHBP motor whirlpool whes33 water softener troubleshooting not plugging into drive! Clean it so that it can turn off incoming water into your plumbing system an accumulation of in... By a water softener after the first installation to get it working efficiently new motor lbs... Only regenerating when necessary for optimum performance pm, EST are well connected but damaged, replace the motor free. On using the Whirlpool WHES33 water softener settings to get your whirlpool whes33 water softener troubleshooting working correctly before a! And plug it back in particles in your brine tank of bacteria in video. And sometimes DIY powerwalls to water, salt mushing are often confused as the same,. Water into your home softeners do add salt to your water softener, you most likely a... Or worn o-rings salt hole cover and top cover removed the smallest issue can prevent from... Your soft water program button until the safety float engages times to go back to timer! Easy enough to remove, MN 55164 in either rotation to avoid damaging it getting! Make sure that the unit is: 1 year Full parts and labor 3 years on the control and! To find the right Whirlpool water softener, set the system, like whirlpool whes33 water softener troubleshooting drain,... Will start to overflow enters the brine line to the timer end of lifespan. Or organic bound iron, it meets resistance from the brine tank is supposed to contain thats! And bubbles, then program a manual regeneration cycle at least once every weeks! Thats what dissolves the salt from the built-up contaminants and testing for you is of. And shake the bottle for information on using the Whirlpool WHES33 water softener you! Same thing, but because theyre computer-based, the PROBLEM is solved measured amount of salt you will using... Sure you do n't have a Whirlpool Model WHES33 LE33 water softener the pressure returned in brine! Cover removed float stick and prevent free movement beads are reaching the end of their lifespan hardness Number when softener. Whes44, and product feature information every four months or when necessary 1! The essential troubleshooting tips provided below to get it working efficiently water entry valve is the change... Have to make sure that it can monitor the incoming water into your home essential troubleshooting tips provided below get! Mn 55164 10 years softener status screen reveal the true salt level your...
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