However, Im very aware that many fluids can look alike so no one knows which fluid is leaking and the lines its leaking from is inside the transmission that Wynns Extended Care cover. However, Im paying for a warranty on a vehicle and the company does not want to do their job but steady taking my money. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Since the first day I have had the car ive had nothing but issues. Last week, my ck engine light came on. I had problems with the vehicle making various sounds from the engine area. Once I spoke with her, I then called a local repair shop that is ASE certified and licensed to do the repairs. Do not, I repeat DO NOT USE this service. The warranty company, the loan company and also the dealership who sold me the vehicle. The worst of it is that the Transmission went out June 12, 2008, they instead of putting in a new tranny they put a piece of crap used transmission in it. In the contract is listed Wynns warranty company. It's the transmission - 1 week drove no more than 30 miles. It has multiple deductible options ranging Don't have an account? I took it in, got all fluids replaced and changed. The inspector came out the first time and took pictures, then they requested a further breakdown to discover the root cause of the problem. They try their BEST to get away without paying the AUTO REPAIR FACILITIES!!! The tow driver said I owed him 95.00. Rip off. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I do not see how a compnay can charge you 2800 for a warranty they do not even provide. Wynns and Wynns Extended Care, Inc. are separate companies and are not affiliated in any way. I had purchased a new vehicle from a car lot 3 months ago. For more information about reviews on ConsumerAffairs.com please visit our Though he has not had to make any claims concerning the dishwasher, the Protection Plan has no effect due to the superior manufacturers warranty and offered no value to [the plaintiff], the lawsuit says. Mind you the coverage replaces the transmission with a used one. I have lost my job because this is the only car my household has. This will surely increase the credibility of your complaint. Phoenix Extended Care is ideal for dealerships that want to offer two levels of coverage designed for new and used vehicles. ****** 3 months and the transmission goes. So he did his thing tearing it up and call Wynn to have a inspector come by and look at the problems. I never was told what kind of coolant. She said, "I'll call you a tow truck," then they drove me to a garage. This will surely increase the credibility of your complaint. I asked if they would approve a rental care and was told no. (800) 745-6006. I contacted the dealership who assured me they would contact the warranty company and myself directly. Because Phoenix American sells its vehicle service contracts to car dealerships, youll need to work with your dealer to make claims. Now get this! All inside melted. Its statement said similar allegations were investigated in 2018 and 2019 by Massachusetts and Nevada gambling regulators and both affirmed the companys and its current executives licensure and good standing.. I went back to ******************, and they told me to take it to ********************** (********, **). 1 week later it would not go so I called the dealer who sold to me. According to adjuster a tiny piece of foil!!!! I bought my used car on Aug 10 of 2022. Then-Commissioner Philip Pro, a former federal judge, said investigators found a failure of a corporate culture to effectively govern itself as it should.. That's around $2, 000. Read Complaints File Complaint View Full Report. Phoenix American provides vehicle service contracts and packages by partnering with a large network of local car dealers. It is now 8 months later, and the same exact issues are happening again in the motor (failed lifters, rockers, camshaft) and my warranty is almost out of contract, and they still will not approve a motor replacement. get quotes and more. On top of that, they had an authorized Ford dealer mechanic come in and inspect it as well as 2 other certified mechanics. I had problems with the vehicle making various sounds from the engine area. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. The complaint has been investigated and resolved to the customers satisfaction. Wynn's wanted me to pay for the teardown fee. This will surely increase the credibility of your complaint. Other Phone. I have a car, that I purchased in 2021, that included a ****** plus extended warranty. So, the repair should be covered through the extended warranty but they are refusing to cover it as well. Upon numerous attempts at contacting them I found a shop to take the warranty work. First of all I've owned and operated my auto repair facility for 18 years and this company is the worst in extended warranty that I've ever seen!!! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Submit a complaint and get your issue resolved. But within an hour, the shop said my claim was fully approved, and my car will be ready by the end of the day! Didn't care for rude. Since the service fee was $5000, Wynns Extended Care refused to cover it when my contract with them covers the transmission and the miles on the car meet the standard. I lost 5th gear. All rights reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Long story short a tiny piece of foil cause my engine to malfunction and lock and the warranty company WILL NOT reimburse my $1000.00 car rental for this whole time nor will they pay for new engine over a small piece of foil. You always get diffident stories of whats going on with your claim and the people you talk to have attitudes and could care less about you! Credit Acceptance, which is a subprime deadbeat lender has NOTHING to do with this. Warranty inspector went and looked at the car and agreed with them and said that is was the worse motor they have ever seen. I'm calling AAA." Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. The mechanic shop said it had looked like their has never been any kind of maintenance done on the vehicle besides what I had done. The brake booster just recently went out and the car was inoperable for 5 days. (305) 266-5665. I am pissed about Wynns Credit Acceptance. Wynns filed a complaint for declaratory judgment, trespass, injunctive relief, and damages against White, Miles, and the Association. FAQ. . I purchased a 2002 Ford Explorer, financed through Credit Acceptance Corporation and it included a Wynn's full warranty. I purchased a 2002 Ford Explorer, financed through Credit Acceptance Corporation and it included a Wynn's full warranty. Thank you, you have successfully subscribed to our newsletter! The following shall provide you with the relevant contract information as well as provide Wynns position on this matter. However, after conveying its interest in Area # 6 to Wynns the Association was dismissed from the suit. Claim your business, engage with your consumers, leave official public responses, track complaints and customer replies at no cost. I transferred my car from Auto Lab to ****'s in May. I suggest to ANYONE do NOT GO THROUGH THIS SERVICE CONTRACT THEY SUCK! This review was chosen algorithmically as the most valued customer feedback. We value your privacy. A federal judge in Nevada, Wednesday, Aug. 4, 2021, has revived elements of a securities fraud lawsuit seeking class-action status for allegations that executives at Wynn Resorts Ltd. knew about, but disregarded, reports of sexual harassment and misconduct against company founder Steve Wynn. Im back sailing in my beauty thanks to Wynn. Wynn later testified in a separate civil lawsuit that he believed the encounter with his employee was consensual, though it reflected " bad judgment on my part ." WebJOHNSON v. WYNN'S EXTENDED CARE, INC. et al, No. When I called the warranty company to talk to them, they said they are not responsible for fixing another company's problem because it was not a mechanical failure, but I had already gotten the tests done at Auto Lab that stated that I had an engine failure and needed a new engine. File your review. The inspector came by and told him that they will cover it, just that they havent decided if they want him to rebuilt or replace the tranny with a used one. Unsubscribe easily. I lost 5th gear. Unsubscribe easily. Anyone can tell you, that's the transmission. The company is a partner of Nationwide Mutual Insurance Company. A link has directed you to this review. Copyright 2020 Business Consumer Alliance All Rights Reserved. Said it's sealed up. Login. Want 700.00 for me to take home. The amount is $1,114. She told them they tore it out. I then filed an additional complaint about the same issue and received a message stating that it can not be filed. This report was posted on Ripoff Report on 10/08/2018 10:34 PM and is a permanent record located here: I also have a $250 deductible. Check engine light started flashing and engine temp flew up to 240 on my way home from work in my Silverado, coasted home to cool down. ConsumerAffairs is not a government agency. We had to pay 278.00 dollars out of our pocket because they didn't want to pay for the whole job. 2. Wynns/Phoenix approved the $1,350 fix (new radiator, hose, labor, diagnostics) within the hour and had my truck back the next morning (10 hr job). The transmission is a covered repair. I took my car to have it serviced, and the mechican told me all the things that were wrong with my car. Wynns warranty program is separate and distinct from the Wynns Extended Care, Inc. warranty. The warranty company sends my mechanic in circles for 3 weeks only to then say an adjuster will be out in 2 business days to look and approve new engine. Well my claim was denied because foreign material was in the engine. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Nickel and Dimed me for over 15 hours of extra work on my engine on top of not wanting to replace my engine on the truck that I JUST BOUGHT with a worn out bottom block, heads, cylinder walls, Pistons, rings, etc.. Will NEVER do business with these guys again. There have been some front end problems with the car. If I wasnt turned down the first time it was mentioned, this issue couldve been avoided. All seals gears. **************** approved replacement of parts back in February 2022 of lifters, rockers, camshaft in motor knowing there are metal shavings in the motor and stated this doesn't qualify for a full motor replacement. I've had my car for 15 mos, never used the warranty. 1:2012cv00079 - Document 25 (D.N.J. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Note that complaint text that is displayed might not represent all complaints filed with BBB. File a complaint in less than 5 minutes! Worse company ever. Already have an account? Wynn's Extended Care, Inc review: Warranty useless contract. See reviews below to learn more or submit your own review. Had the GAP since 2019, just got my declination letter form Wynns, Phoenix, whatever. I said, "I have AAA." Just recently the engine went out and needs to be replaced. Consumers want to see how a business took care of business. I read the reviews from this very link the entire weekend. Only to find out that this crappy warranty did Share your photos and videos with others to prove the truth of your words. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. BBB Business Profiles are subject to change at any time. 03/03/2022 I took my car to Auto Lab (Southgate, **) and they said from their tests, I have a complete engine failure. I was denied service because I was told my check engine light wasnt on. Wynn's wanted me to pay for the teardown fee. This has happened several times over the last 3 weeks they will approve it then deny it. Ripoff Report has an exclusive license to this report. this show is one of the most highly rated shops in the state and has no reason to lie about what was said. Go on Google and read all the bad reviews. Login to participate on the website. Phone Numbers. WebBENTON - Derek Wynn's civil case against three Williamson County law enforcement officers will be handled at the federal level, not in the local court where Wynn filed the $50,000 lawsuit last month. I had the vehicle towed that same day, not even an hour later. They did and the car broke down again after I picked it up 2 months later. I have not driven it more than **** miles. How those businesses take care of those complaints is what separates good businesses from the rest. After a couple months I started hearing a noise in the engine and then lights came on the dash. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Warranty useless contract I paid for an extended 2 year warranty. The posting time indicated is Arizona local time. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Our content is intended to be used for general information purposes only. Phoenix American offers warranties for nearly all vehicle types, including motorcycles. The other party paid out quickly. So I took it to the dealership. Well, I was thinking oki. We bought a used 2002 Dodge Neon. This review was chosen algorithmically as the most valued customer feedback. My tires was worn out and causing slipping alot. Wynn's required the engine be pulled from the vehicle and to locate the problem. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Guess what? My issue is still remaining and have yet to be solved. I would advise follow protocol before taking your vehicle anywhere!!! Massachusetts regulators said they were troubled by the systemic failures and pervasive culture of non-disclosure at Wynn Resorts. for the money you have to pay for the extended warranty they should honor the repairs. Worst company in existence. This will surely increase the credibility of your complaint. This is by far the worst warranty company I have ever heard of. Once youve provided some information about your dealerships contract needs, Phoenix American will create an individual account for you so you can connect with its service providers to create a tailored plan. Its now Wednesday, and my car was ready at 12 noon. BBB Business Profiles may not be reproduced for sales or promotional purposes. the adjuster for wynns added the bent part to get out of paying for the repairs. I lost 5th gear. I got state of Michigan BBB and attn on this. Phoenix American offers a few different coverage packages to fit your dealerships needs. The transmission is a covered repair. Be the first one to find this review helpful. After reading all the bad reviews, I was worried. Part was mailed and made it to the garbage. 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