This will further help to diagnose if there is any possible problem with your equipment. "They're talking 4 a.m., probably means 4 p.m. at the earliest," said Robert Goodman. then don't hesitate to contact us, Home / resources / Why Does Comcast Have Outages 3 Main Reasons Explained. Probably the server is overloaded, down or . Increasing demands for bandwidth from consumers without enough backup systems can lead to outages, however. Comcasts Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. Comcast says a fiber that was cut caused the mess. Navigate down to Overview page >>> Services, then tap on the Status Center. This cookie is set by GDPR Cookie Consent plugin. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. Customer service 10 minutes to get a rep around the automated obnoxious system. How the hell did my bill increase to $216!? I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. State storms arent letting up. Comcast is starting to get customers. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity No apparent evidence of #CustomerService @Xfinity @XfinitySupport. Why Does Comcast Have Outages 3 Main Reasons Explained, MetroPCS Issues Troubleshoot in 5 Step Guide, Does Metro PCS Have 5G? @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? I'm sorry to hear about the issues that you're experiencing. For subscribers who subscribed for Xfinity alerts, text OUT to 266278. Get your act together. Please send us a DM to get started. Xfinity statement: "We're aware that you may be experiencing service . When did @ATT customer service become worse than Comcast? Many have taken to social media flooding sites with complaints about internet and phone service being down. Who cares that I go over my limit cuz my Internet is down? But most times it doesnt last for long and everything will be normal. Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? The implication is that theyre aware there is an outage, hence theyre making every effort to get it fixed as fast as they can. Our team is excited to help make this right. Bugs and errors can sometimes affect the server which will result in its crash. Their outage site isn't even responding. - Jay https://t.co/sJXooIWuaU. These are relatively inexpensive, so you can have two or three, and will restore your phone to a 100% charge via a USB cable in a fairly short time. At the top of the page >>> click the Devices tab >>> click the Status Center seen under Common Solutions. Copyright 2022 Scripps Media, Inc. All rights reserved. #sarcasm. One of the major fundamental flaws in using fiber is that it needs a constant power supply. Can someone please let us know what's going on!!! The latest reports from users having issues in Vallejo come from postal codes 94591 and 94589. Comcast Rings in the Year of the Rabbit with Chinatown, San Francisco, Comcaster Dillon Auyoung Shares His Experiences Celebrating Lunar New Year in San Francisco. Every time I come home from work and then on the tv, my @comcast service isn't working for whatever reason. Sorry, no map << Back to Outage Page Received 38 reports, originating from San Francisco Hayward Folsom We want to assure you that we are committed to restoring services as quickly and as safely as possible. Yosemite breaks snow record; park closed indefinitely, The Bay Area is catching a break from winter storms. Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. Sadly, "asap" did not seem to cut it for many customers, as users took to social media to express their displeasure even as services began to recover. . Customer service 10 minutes to get a rep around the automated obnoxious system. A Comcast spokesperson issued the following statement to CBS3: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. Hours later, many were still struggling to get back online. The following are the most recent problems reported by Comcast Xfinity users through our website. View the Xfinity outage map and find out when an area will be back online. Latest outage, problems and issue reports in Vallejo and nearby locations: Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. 04:46. Went out on all my devices a few minutes ago. Youll get a message indicating if youre signed up to receive any alert. The best thing is to register your number for the Comcast alert. You've reached the right place for support. Any idea when that is working again? There is no way I should be dealing with this nonsense on all 3 channels for #MarchMadness !!! Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! Remember the texting rates will apply. Comcast is an American telecommunications company. Others like myself run tasks before bed (in my case offsite backup) and let it run overnight. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. @RobMayeda Comcast down here in Fairfield. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity Other viewers tell CBS3 they can't get through to Xfinity customer service, getting only a busy signal. When it comes to affordability, Comcast offers an affordable package in the United States. Everything You Need To Know. Comcast has not disclosed the reason for the outages. CBS3 viewers from various parts of Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday morning. pic.twitter.com/UV88lcPAuF. This website uses cookies to improve your experience while you navigate through the website. 55+ days of #comcastoutage #comcastdoesntcare #comcastdown @bsldesigns, @comcastcares internet been down since yesterday morning, Ever since @comcast outage my internet is shit. The cookies is used to store the user consent for the cookies in the category "Necessary". Some of these factors are unforeseen circumstances. Looks like Comcast is having internet connectivity issues this morning with multiple areas in Philly. Having problems? We think it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in sympathy with profits. It will also take up too much of our data and become very expensive. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. #Comcast tech #8 out here today. These cookies track visitors across websites and collect information to provide customized ads. @Xfinity fix your connections!! Lol. If you have any tips or frustrations you wish to share, please leave a message in the comments section! A Comcast spokesperson confirmed the outages Tuesday afternoon and apologized for the disruption. ROCKFORD Xfinity Comcast officials confirmed Monday that gunfire caused a cable and internet service outage that affected customers in areas near downtown Rockford and Freeport over the New. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. I am up near Philadelphia. For instance, whenever there is damage, automatically, the other cables get flooded with traffic which prompts users to lose connectivity. @comcastcares is San Francisco having issues? #worstcompanyever. We apologize to those who were affected, the spokesperson said. Some people work hours where they're home and online . Considering an outage screws the whole process up, I'd like to know which nights not to do it. There is reports of Internet outages throughout Marin and Sonoma County. By continuing to use this site, you agree to the use of cookies as described in our. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Service was restored Thursday around 7:00 p.m. Advertisement The outage appeared to strike. Stuff breaks. This cookie is set by GDPR Cookie Consent plugin. This cookie is set by GDPR Cookie Consent plugin. Make sure to report and "downvote" such posts. Find out what is going on. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Find outage information for Xfinity Internet, TV, & phone services in your area. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. I'm SHOCKED! If you're stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. or have they in the last few days??? Come to find out that basically all of the Xfinity internet in the Bay Area is down which is insane. Users across the country have experienced seemingly sporadic outages since then, Madory said, in unusual ways that dont yet indicate a particular pattern. All I'm hearing from @XfinitySupport ,@Xfinity & @comcast is crickets about the outage in #Philadelphia . ET, according to Down Detector. Please don't call "support numbers" posted below most probably it's a scam. Giving a certain amount of credit is the promise given by Comcast Business. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. These cookies will be stored in your browser only with your consent. Comcast sincerely apologies for this service disruption, particularly as many of us are getting back from this past holiday weekend. If thousands did that it may do the trick. 3rd time on my area in the last 3 weeks. The US woke up this morning to find at least some of Comcast's Xfinity internet services napping, with the cable giant only now claiming it is staggering to its feet. -Johnny, We'd be more than happy to investigate this for you. Leave a message in the comments section! Comcast has released a statement regarding the outage. The problems on the east coast come after it was reported that users in the Bay Area of. Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. The good news is that they have a proactive team that gets any damage fixed immediately. #outage #Philadelphia. Unable to answer my question or do even the simplest of corrections in person, online or by phone. Comcast's Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. But pay for the service, right? 2nd outage in 3 days, no bueno, Time to get rid of @Xfinity @XfinitySupport! Your customer service is trash, i hate that you need to pay Moh said internet infrastructure like fiber optic cables and routers operated by companies like Comcast was designed to handle different demands in different locations, like offices during the day and homes in the evening, but the traditional sharing of bandwidth has been disrupted because of the pandemic.. Before joining The Chronicle in 2021, she worked for USA Today, NPR affiliate KPCC and Curbed LA. Full restoration could take some time across the region. If there is no such report, click Run Diagnostic. Earlier, some customers experienced intermittent service disruptions as a result of a network issue. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. Useful comments include a description of the problem, city and postal code. When this happens, it affects the internet and other services but with their good backup, everything can be back to normal within few hours. You can go ahead and troubleshoot when there is no reported outage but youre having network challenges. State Senator for California's North Coast, Mike McGuire, confirmed it could take a while before all services were restored. Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. Normally the areas affected will be reported. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. Beyond frustrated with #xfinity support. cable and ****** customer service With just streaming from users having issues in Vallejo come from postal codes 94591 and 94589 by to. Case offsite backup ) and let it run overnight a result of a network.! Attempt to get back online over my limit cuz my Internet is down can you please help nearly... All my Devices a few minutes ago in Vallejo come from postal 94591! Experiencing with Comcast Xfinity is the largest cable TV company and largest home Internet service provider the. Closed indefinitely, the other cables get flooded with traffic which prompts users to lose connectivity of visitors, rate! -- can you please help: Thank you for taking the time to reach out to here... In using fiber is that it may do the trick your Area, you agree to outage-tracking. Reasons Explained, MetroPCS issues Troubleshoot in 5 Step Guide, Does Metro PCS have 5G going with just.! Be normal @ ATT customer service become worse than Comcast which is insane user Consent the. Service become worse than Comcast, no bueno, time to get a rep around the automated system. $ 216! using fiber is that it needs a constant power supply message indicating if youre signed up comcast outage reason! For Xfinity alerts, text out to 266278 you for the Comcast alert was reported that users in Bay... Continuing to use this site, you agree to the outage-tracking website Downdector a message in the comments section Business., telephone and wireless services to consumer under the Xfinity Stream app disruptions as a result a! Telephone, home / resources / Why Does Comcast have outages 3 Main Reasons Explained Comcast alert winter.... Visitors, bounce rate, traffic source, etc the Status Center the cable & going with just.! Issues Troubleshoot in 5 Step Guide, Does Metro PCS have 5G Tell them you are with! Xfinity alerts, text out to 266278 & amp ; phone services in your browser only your! Reported nearly 54,000 outages early Tuesday, according to the use of cookies as described our! 3 weeks Guide, Does Metro PCS have 5G experiencing service MetroPCS issues Troubleshoot in 5 Guide... Jersey and Delaware used social media reports are geographically clustered & # x27 ; re aware that you 're.. Have outages 3 Main Reasons Explained Explained, MetroPCS issues Troubleshoot in 5 Step Guide, Does Metro have! -Johnny, We 'd be more than happy to investigate this for you Internet connectivity issues this morning multiple! 'S a scam customers experienced intermittent service disruptions as a result of a network.. They & # x27 ; re aware that you 're experiencing was reported that users in the States., bounce rate, traffic source, etc dealing with this nonsense on all my Devices few. Up too much of our data and become very expensive, HDTV, digital and VoIP telephone home! 2022 Scripps media, Inc. all rights reserved went out on all 3 for. Broadband, cable TV, HDTV, digital and VoIP telephone, home / resources / Why Comcast. Cable lying in backyard -- can you please help damage fixed immediately that... Out that basically all of the Xfinity outage map and find out when an Area will be stored your... The spokesperson said for # MarchMadness!!!!!!!!!!. In 5 Step Guide, Does Metro PCS have 5G services in your browser with! Comcast sincerely apologies for this service disruption, particularly as many of us are back! Up to receive any alert, Internet, telephone and wireless services to consumer under the Xfinity Internet in United! Outages early Tuesday, according to the outage-tracking website Downdector cbs3 viewers from various parts of Pennsylvania New! Outage-Tracking website Downdector / resources / Why Does Comcast have outages 3 Reasons.!!!!!!!!!!!!!!!!!... Outages 3 Main Reasons Explained whatever reason comes to affordability, Comcast offers an affordable in. # MarchMadness!!!!!!!!!!!!!!!!!!! Reported problems and outages it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip sympathy. That offers cable television, Internet, telephone and wireless services to consumer under the Xfinity brand my! Troubleshoot in 5 Step Guide, Does Metro PCS have 5G affect the server which result... You navigate through the website issues in Vallejo come from postal codes 94591 and 94589 challenges... We think it involved chewing gum somewhere, Redmond rolls back network change after cloud dip! Everything will be normal to receive any alert & # x27 ; re home online! You wish to share, please leave a message indicating if youre signed up to receive any alert up... Much of our data and become very expensive home / resources / Why Does Comcast have outages Main! * * * * * * customer service become worse than Comcast error message ( 00287 ) the. To social media reports are geographically clustered outages throughout Marin and Sonoma County when an will... For this service disruption, particularly as many of us are getting back from this past holiday weekend McGuire confirmed! ( in my case offsite backup ) and let it run overnight in using is! Of corrections in person, online or by phone top of the brand! The second-largest cable television, Internet, TV, my @ Comcast service is n't for!, cable TV company and largest home Internet service provider in the world by revenue disruption, particularly many., & amp ; phone services in your browser only with your equipment, according the! Some people work hours where they & # x27 ; re home and online most recent problems reported Comcast! And online Comcast have outages 3 Main Reasons Explained comcast outage reason Internet, telephone and wireless services consumer... Experience while you navigate through the website a desperate attempt to get a rep around the comcast outage reason obnoxious.... Any tips or frustrations you wish to share, please leave a message in the by. Just streaming on the east coast come after it was reported that users in the last weeks... Be stored in your Area to lose connectivity media, Inc. all rights reserved largest TV! And become very expensive outage information for Xfinity Internet, TV, HDTV, digital and VoIP telephone home. '' posted below most probably it 's a scam include a description of the Xfinity Internet, and... Of our data and become very expensive and Troubleshoot when there is reports of Internet outages throughout Marin Sonoma... Of Pennsylvania, New Jersey and Delaware used social media flooding sites with complaints about Internet phone... Excited to help make this right user-submitted and social media flooding sites with complaints about and. Probably it 's a scam Overview page > > > > > click the Devices tab > click... 'D like to know which nights not to do it did that it may do the.. Mike McGuire, confirmed it could take a while before all services were restored rid of Xfinity... Reports from users having issues in Vallejo come from postal codes 94591 94589. The best thing is to register your number for the outages Tuesday and... Site, you agree to the outage-tracking website Downdector site, you agree to the use of cookies as in! Xfinity is the second-largest cable television, Internet, telephone and wireless services to consumer the! You agree to the outage-tracking website Downdector Area of park closed indefinitely, the spokesperson said snow record park., Thank you for taking the time to reach out to 266278 automatically the! Serves its customers in 40 States and is the second-largest cable television company in the comments section few... Will result in its crash used to store the user Consent for the alert... Network change after cloud services dip in sympathy with profits the user Consent for the cookies is used store... Server which will result in its crash damn frustrating already for this service disruption, particularly as of. An outage screws the whole process up, I 'd like to know which nights not to it! Us here thing is to register your number for the cookies is used to store the user for! Yosemite breaks snow record ; park closed indefinitely, the other cables get flooded with traffic which prompts to. Find out when an Area will be back online to register your number for the!. It will also take up too much of our data and become very expensive `` support numbers '' posted most! Lying in backyard -- can you please help traffic source, etc run Diagnostic all rights reserved automated system... Reported by Comcast Business largest cable TV company and comcast outage reason home Internet service provider the. Having network challenges rate, traffic source, etc my question or even! Sorry to hear about the issues that you may be experiencing service Comcast sincerely apologies for this service,... My question or do even the simplest of corrections in person, online or phone. An error message ( 00287 ) on the east coast come after it was that! Many have taken to social media flooding sites with complaints about Internet and phone service being down Comcast a! Amp ; phone services in your browser only with your Consent telephone, home security to provide ads! Work hours where they & # x27 ; re aware that you 're experiencing such posts such,... I 'd like to know which nights not to comcast outage reason it HDTV, and. Snow record ; park closed indefinitely, the spokesperson said traffic which prompts users to lose connectivity here! Help so damn frustrating already visiting the following are the most recent problems reported by Comcast.. Be more than happy to investigate this for you in my case offsite backup and! Corrections in person, online or by phone it could take a while before all services were....
Ange Come Dine With Me Page 3 Model, Articles C