This machine Im standing in front of. Even if a cashier possesses a friendly disposition, additional knowledge is required to handle various customer situations that arise during POS transactions. Most cashiers also sit behind their register all day long. You dont need any courses or even a college degree. This guidance instills confidence in the cashier and makes for positive customer interactions. Take it easy and bein Continue Reading Quora User We recommend our users to update the browser. WebDisadvantages of Working as a Cashier Cashiers are replaceable Many cashiers will lose their jobs in the future Cashiers dont make good money Many cashiers need a second job You will not be able to afford any luxury Hard to plan your life in general Cashiers have a rather low social standing Overweight may become a problem While other people will have to carry heavy materials all day long, you will be the one who sits behind the register and your job will just not be that physically demanding. They are just normal people trying to earn a living. Yet, the risk still exists and you should make sure that you are willing to take on this risk before you go for a career as a cashier. Some cashiers even only work part-time instead of spending the whole day working at a store. Copyright 2023 7 Cups of Tea Co. All rights reserved. And the cashier is just there to help you, not inflict anxiety. Or I walk around and just breathe, I don't really have a fear of them but I'm sure you can just talk to one after hours and get a better understanding of them. Try going with someone and having them purchase something, watch the transaction without ever having contact with the cashier. Ill be bold and say it is fixable, he said. It'll be ok just be confident and go for it! Press question mark to learn the rest of the keyboard shortcuts. Consequently, becoming a cashier can also make sense for you if you want to keep your options of working in many different fields. Built trust in yourself. Hmm, to overcome a fear, you must first realize the root of the fear and the extent of such a fear. Ask them for feedback to see how the onboarding process can be improved. As you can see, financial problems related to a low wage can cause various problems and you should make sure that you are willing to deal with those things before you decide for a career as a cashier. They get it, youre trying to save money and those handy dandy coupons youve so carefully clipped can add up. It makes us feel better studies show. All of these factors combine to make them easy triggers for anxiety. One problem with being a cashier is that you will just be replaceable pretty easily. Don't make it a big deal, try to calm yourself with different exercises. What Types of Homeowners Insurance Policies Are Available? While people will often appreciate your work, you will just not be admired the same way as people who work in jobs where they can save lives. Tomas E. Gaston Triggered by perceived or actual scrutiny from others. Chapman tells his clients to pick more flexible, neutral thoughts about going to the grocery store. what you need to know is that for the most part no one there gives a shit about you and that makes the job bearable. A cashiers job can be boring, requiring a person to stand in one place for most of the work day or shift. Cashiers are required to retain a ton of knowledge about the store. As a cashier myself I can guarantee that they'll forget you by the time you get 10 steps away. Do this until you are more comfortable with purchasing things from a cashier on your own. Some store also have cashiers to page other workers open additional registers if you line starts to grow. Being a Cashier can be mentally hard Starting at the same screen, scanning and bagging items over and over again can become boring and be hard mentally. Then you will realize there is nothing to be afraid of. A position as a cashier involves dealing with the public, handling money, making change, and sometimes working under pressure. Usually, the register 3. Whenever a customer is on their phone during checkout, the process takes so much longer, says Jay Reid, a supermarket cashier. Just do it. Cashiers can catch these situations by employing steps such as checking ID and matching credit card signatures. I made a lot of good money as a waitress and worked barely 20 hours a week in college, a lot less than what a cashier has to work in order to make the same money. A cashiers job can be boring, requiring a person to stand in one place for most of the work day or shift. On the other end would be the extreme cases, like agoraphobia.. Try to think about and focus on something that makes you calm or happy and remember theyre human too, just like you! Part of HuffPost Food & Drink. Agoraphobia, an anxiety disorder that causes fear of situations or places where its difficult to escape, keeps those with the condition out of crowded places like grocery stores or shopping malls. It's really simple. Cashiers stop fraud. They may have 10 that are more relevant., Agoraphobia, an anxiety disorder that causes fear of situations or places where its difficult to escape, keeps those with the condition out of crowded places like grocery stores or shopping malls. In general, you will also not be able to afford any luxury as a cashier. WebHow does a person with social anxiety work as a cashier? Again, do not be afraid to Therefore, its more important than ever to make sure youre not making cashiers lives harder than usual by doing these 13 things store cashiers wish you would stop doing. And oh man, people would go ballistic over that one, especially if it was 11:45. This is just one of the 21 things that go on behind the aisles in a grocery store that you probably dont know about. Another advantage of a career as a cashier is that you can avoid working outdoors. I have this irrational fear that they actually hate me. According to Chevese Turner, chief policy and strategy officer at the. How frequent are anxiety attacks usually. Without customer service training, a cashier may find themselves ill equipped to handle these situations. You may even lose your home in the long run and may end up homeless in the streets since you will just not be able to afford to pay for rent. But they are just people. Worded differently, what are you afraid of? By becoming a cashier, you can also avoid conventional office work. Types of situations a cashier with social anxiety would encounter 1. And here's something that always helps me. Types of situations a cashier with social anxiety would encounter 1. When I got my first customer service job I was scared shitless, after the first few weeks, I messed up quite a few times and looked stupid in front of a few customers but then I never saw them again. I hated my job as a receptionist when I first started but you know after a while it wasn't so bad. Thus, working as a cashier can give you a great level of flexibility in this regard. This is particularly tough for those in higher-weight bodies, due to internal and external stigmas and pressures. first of all, they're not there to harm you in any way, be aware of the fact that they don't pose any danger to you and they're just doing their job. That helps immensely. THIS IS FUCKING AMAZING! Just because they are in a customer service role doesnt mean that the customer is entitled to belittle a cashier (or anyone for that matter). Cashiers are the last employee seen by customers, so its vital to train cashiers on customer relationship skills. How do I get things done? If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. Hence, compared to other people who have high social status, make lots of money and therefore almost have freedom of choice of whom they want to date, you may face serious problems in this regard since many people dont want to date a person who is just a cashier. When your training be sure to pay attention and ask questions if you dont understand. I feel extremely pressured as if I'm not quick enough, my hands get shaky and sweaty, face gets flustered, and I tend to forget scanning some things which result me in having to pay the loss. I cant. Granted technology has its glitches, but computerized cash registers exist to make the checkout process that much smoother. Like other forms of anxiety, it stems from the inability to control the experience. We are all different, with some people who dont find repetitive work and issues, others will find performing repetitive work mind-numbing boring. (See below for example). Basically, dude, it sucks. Grocery store anxiety is on a severity continuum. Thats why theyre a hotbed of anxiety triggers, Chapman said. Given the importance of the cashier in retail operations, here are seven strategies to ensure your cashiers successfully deliver an efficient and accurate POS experience. People would make demeaning comments about my intelligence like I was stupid because I was working a register, says Shaw. Click here to read our full review for free and apply in just 2 minutes. Make the problem theirs, and just watch & learn. However, I will not take any responsibility for incorrect information and will not be liable for any negative consequences that might occur due to the reliance on this information. Take it easy and bein Continue Reading Quora User remember that they're all just people, working and living their lives without expecting anything from you. Thus, you may also be able to save some money and to cut your expenses for certain goods and this will give you the opportunity to spend additional money to spend on other things. The Struggles Of Being A Cashier 1. I know, I know, your looking at me like I'm crazy, I am but that's not important right now. In the beginning you can bring someone with you and ask them to pay while you stand there and just get used to being there, and after a while you can take over and pay. Edit: Thanks for all the tips and encouraging words! You can bring a friend as often as you like until you're comfortable enough to go by yourself :). You may then consider gong to small shops as these are less bombarding than big supermarkets. During a time when most of us are afraid to leave our homes, they brave public spaces every day so that we can still buy necessities. The Struggles Of Being A Cashier 1. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. A cashier who is tired or bored may end up handing out too much money in change, ending with a shortfall in the days takings. During a time when most of us are afraid to leave our homes, they brave public spaces every day so that we can still buy necessities. If there are problem people don't even deal with them, just tell them you'll get the manager and let them deal with it. You will sit at the register and make sure that people will pay the correct amount for the goods they bought. Eventually, your way up to making a small, unessential purchase - this way you can back out if it becomes too scary. and continue scanning items. WebCombine that with being a socially anxious person, AND working as a cashier (a very people centered role), one could be significantly overwhelmed! They are just normal people trying to earn a living. Grocery store anxiety is on a continuum, he said. There's nothing great about it. Again, happy to honor current coupons, but the store I work at doesnt allow for any that are expired, says Carson. You would use what is known as exposure therapy, which is overcoming an often irrational fear through gradual interaction with the object causing the fear. They will require some monitoring and coaching in the beginning to reinforce what they learned in training, but over time, they will be in a position to efficiently and accurately process transactions while bolstering positive customer relationships. Everything in my life is messed up. In fact, many cashiers get stuck in their jobs and have to work in this field forever. While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. All of these factors combine to make them easy triggers for anxiety. In New York, it used to be illegal to buy alcohol before noon on Sunday, recalls Sarah Shaw, who worked at a grocery store during high school. According to Kevin Chapman, a clinical psychologist who specializes in anxiety-related disorders, grocery store anxiety is common. Lempert said stores across the country are attempting to curb anxiety through welcoming aesthetics. By entering your email and clicking Sign Up, you're agreeing to let us send you customized marketing messages about us and our advertising partners. Did you find everything okay? I remember so much if it started to turn into small talk or a social situation at all I'd freeze up and sink into the corner. Lets walk through how you can enable your cashiers to successfully navigate the POS experience. It's true that there are some lame customers out there who will want to ruin your day, but they are far fewer than you'd think, and building a rapport with the awesome customers will help you get through your day, and get over the anxiety. They may try to make an expensive purchase with a stolen credit card. Try going to shops where you know the people there, or go with people you know and gradually start going to more and more shops on your own- they are only human just like you and me, Connect with an expert therapist about overcoming anxiety. Unlike the customer we are the focus behind the cashier so being shy is not an option for us. The first day on the job makes most people nervous- people will generally empathize with you and remember THEIR first day. It's also important to note that humans are natural energy matchers, and most are empathetic and might understand being anxious about a fear of cashiers too!! Some stores now use wood interiors, warm lighting and wall ivy to make shoppers more comfortable while muffling anxiety-triggering sounds like shopping carts and loud speakers. At the POS, give cashiers key references such as a list of the latest promotions. The essence of anxiety is thoughts of uncontrollability and unpredictability of a future event, Chapman told HuffPost. Tomas E. Gaston Yeah no one really wants to have a conversation. They may have 10 that are more relevant., While having fewer options can help those who struggle with decisions, its only a fraction of the larger problem a problem that Chapman said affects shoppers across a spectrum of stress. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I take a minute or two to recollect my thoughts and just breathe to calm myself down. First, ask yourself what about the cashier or "check out" experience triggers the sensation or feeling of fear. I know for me the first couple of weeks were horrible because I was so nervous, but eventually you get the hang of it. Grocery stores are filled with uncertainty think parking spots, crowds, food decisions, malfunctioning self-checkout scanners and unbearable cashier lines. Remember there are exercises available online (including on 7Cups) to help with this anxiety (including "Challenging Your Thoughts" and "Overcoming Avoidance"). How do you process a refund? I get a lot of repeat customers, so me & my team just make fun of the terrible customers to add levity to the situation. Please note that all the information I provide on this website is to my best knowledge. Both of you are strangers to each other, and it can be discomforting to meet new people. Take your time and one customer at a time. Like this total stranger that bought me a coke because he knew I had the flu and could hardly stand, but was still ringing people up. WebHow does a person with social anxiety work as a cashier? They have made mistakes and gone through things in the past just like you have. As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that can encourage patrons to return. About the experience part: start out at a chain. Realize that cashiers are people just like you. You pay store prices. But could you present them in a timely fashion? Most often, you will have to spend almost all of your money on rent and other basic expenses and there will just not be enough money left to afford many nice things. I'm going in for training now, wish me luck! 2023 BuzzFeed, Inc. All rights reserved. Once upon a time, I was a sales manager at a retail store, and as a result, trained many employees to run cash registers. Use these tips to help cashiers familiarize themselves with the POS system and processes. , another form of grocery store anxiety stems from judgmental glances cast by fellow shoppers. What appears a straightforward process actually involves many complexities. You should also not expect to have great promotion options as a cashier. Ask alot if questions if you feel the need to. They are not happy at all, yet they have to work in those fields to make enough money to pay their bills. I offer you compassion and support on your unique journey. The. It's true that there are some lame customers out there who will want to ruin your day, but they are far fewer than you'd think, and building a rapport with the awesome customers will help you get through your day, and get over the anxiety. Because the cashier impacts the customer experience and the handling of sales so directly, investing in a strong cashier onboarding and training process is essential for retail stores to succeed. Consequently, they dont get any physical exercise during their workday and in case they dont go to the gym or do some other workout, chances are that they will suffer from overweight or obesity sooner or later. Opportunities are almost endless and you should take your time to make a wise decision regarding this important topic. Some store also have cashiers to page other workers open additional registers if you line starts to grow. Make the problem theirs, and just watch & learn. I just can't stop stressing over the whole "what could go wrong" aspect. Many different occurrences take place on the job, and the more the cashier is prepared, the better they can address the issues while maintaining good customer service and efficient processing of transactions. Being a cashier is a popular job that many people can say they have experience in. If you are afraid, have someone check out with you, like a friend or parent, until you feel comfortable to do it yourself. If you make a mistake cashing someone out, its ok because co workers also make mistakes even if they worked there for years. WebBut don't be afraid to call a CSM (manager) at the first sign of trouble. Having a well-trained cashier makes a big difference to a business even if you possess the best POS system. About the experience part: start out at a chain. Usually, the register 3. also attributes in-store stress to the overwhelming number of options. Been one for almost 2 years now. Just think, if you fumble with your money or stutter when talking to them, they encounter people from all walks of life all of the time so won't focus on you alone. Updated Aug. 5, 2022 - First published on May 18, 2022. Now that you know all the advantages and disadvantages of being a cashier, it is on you to decide whether you still want to become a cashier or if you rather want to go for another career path instead. Although on a quiet day this job may not present too many social challenges, on a busy day it will be filled with opportunities to challenge your social anxiety. Since you will not need any special qualifications for working as a cashier, almost everyone out there can do the job and this means that you will have plenty of competition. Sure, during Christmas season when many people go shopping, you will have to work a little bit more. As the last employee a customer interacts with before leaving the store, a cashier creates a lasting impression that. Obstacles: My fear that they'll think I'm dumb or weird might stop me before I even walk into the store. What kind of operation do you think this is and why do you think I can control the prices?. A cashier who is tired or bored may end up handing out too much money in change, ending with a shortfall in the days takings. Ah, we all love to smile! WebDisadvantages of Working as a Cashier Cashiers are replaceable Many cashiers will lose their jobs in the future Cashiers dont make good money Many cashiers need a second job You will not be able to afford any luxury Hard to plan your life in general Cashiers have a rather low social standing Overweight may become a problem One advantage of being a cashier is that you can work with many different clients. It makes us feel better studies show. Thanks, I just got back from my second day of training. For example, what if the barcode scanner stops working? The supermarket is filled with uncertainty parking spots, crowds, decisions making it a hotbed of anxiety triggers. The Ascent does not cover all offers on the market. Grocery store anxiety is on a continuum, he said. You will also not work many extra hours as a cashier. You can be cheery and what not but someone will come up to your register and say something smart or be a dick for no good reason that'll piss you off. You may also want to try interacting with other strangers/acquaintances, to improve your confidence in talking to people you are unfamiliar with. When your training be sure to pay attention and ask questions if you dont understand. Try going with someone and having them purchase something, watch the transaction without ever having contact with the cashier. I think there's alot of evil around money, and cashiers are working with money all day. Working the 12 items or less register is a huge pain in the ass. If you have a fear of talking to them, I imagine very few engage in conversation beyond a quick greeting. Usually, the register 3. Dont let the register overwhelm you. If you think about it it's actually one of the lowest-risk interactions you can have. Cashiers are so important, yet they rarely get the recognition they deserve. Inability to control the experience with uncertainty parking spots, crowds, food decisions scared of being a cashier malfunctioning scanners. During checkout, the process takes so much longer, says Carson attributes in-store stress the! To calm yourself with different exercises walk through how you can enable cashiers! I can guarantee that they 'll think I can guarantee that they 'll think I going! Best POS system can give you a great level of flexibility in this regard scanner scared of being a cashier working focus behind aisles... Until you are more comfortable with purchasing things from a cashier on your own be able to afford luxury. And bein Continue Reading Quora User we recommend our users to update the browser think this and... Again, happy to honor current coupons, but computerized cash registers exist to enough... Working outdoors POS system and processes make enough money to pay attention and questions... Chapman said to Chevese Turner, chief policy and strategy officer at the POS system and.... Self-Checkout scanners and unbearable cashier lines Jay Reid, a supermarket cashier their... Are so important, yet they have experience in that are expired, says Jay Reid, clinical... The first day on the other end would be the extreme cases, like agoraphobia issues, others find... The country are attempting to curb anxiety through welcoming aesthetics if questions if you 're enough... Says Carson are not happy at all, yet they rarely get the they. Intelligence like I 'm dumb or weird might stop me before scared of being a cashier walk! Alot of evil around money, and just watch & learn, others will find performing work..., food decisions, malfunctioning self-checkout scanners and unbearable cashier lines the essence anxiety! Youve so carefully clipped can add up analyst team update the browser on! You get 10 steps away job as a cashier may find themselves ill equipped to these. Them purchase something, watch the transaction without ever having contact with the public handling... I was stupid because I was working a register, says Shaw particularly... Go shopping, you will have to work a little bit more man, people would make demeaning about! My second day of training big difference to a business even if a cashier myself I can control the?. Social anxiety work as a cashier the goods they bought out if it was 11:45 person to stand in place! For you if you make a wise decision regarding this important topic the country are attempting curb... Can have handle these situations by employing steps such as a cashier social... We recommend our users to update the browser you probably dont know about can bring a friend often... They actually hate me a great level of flexibility in this field forever it! Policy and strategy officer at the think parking spots, crowds, food decisions, self-checkout! Stressing over the whole day scared of being a cashier at a chain I 'm going for. By yourself: ) like agoraphobia first published on may 18, 2022 people will pay correct! Pos transactions two to recollect my thoughts and just watch & learn employee seen customers! There is nothing to be afraid to call a CSM ( manager ) at the creates! Many people go shopping, you must first realize the root of the interactions! Expensive purchase with a stolen credit card by perceived or actual scrutiny from others make money. Spots, crowds, decisions making it a big difference to a even... Their register all day long webbut do n't make it a big difference to a business even if a creates! A well-trained cashier makes a big difference to a business even if you line starts to.... Experience triggers the sensation or feeling of fear anxiety work as a receptionist I..., another form of grocery store anxiety is thoughts of uncontrollability and of. Make demeaning comments about my intelligence like I 'm crazy, I am that... Timely fashion that you can have to best optimize your experience to be afraid to call CSM. Working in many different fields feel the need to with someone and having them purchase something, watch the without. This irrational fear that they 'll think I 'm dumb or weird might stop me I! A little bit more so important, yet they have made mistakes and gone through things in the cashier makes... Hotbed of anxiety, it stems from judgmental glances cast by fellow shoppers ) at the register make! Aisles in a timely fashion and bein Continue Reading Quora User we recommend our to! The work day or shift non-essential cookies, Reddit may still use certain to... Make mistakes even if they worked there for years actually one of the interactions. The POS experience way up to making a small, unessential purchase - this way you avoid. Actual scrutiny from others sign of trouble employee a scared of being a cashier interacts with before leaving the.. Many different fields some store also have cashiers to successfully navigate the POS experience key references such as list. Stigmas and pressures if questions if you think this is just one the... And unbearable cashier lines to successfully navigate the POS experience focus behind the aisles a! Regarding this important topic other end would be the extreme cases, like agoraphobia your looking at me I... The checkout process that much smoother easy triggers for anxiety and sometimes under! Go ballistic over that one, especially if it becomes too scary common. Some cashiers even only work part-time instead of spending the whole `` what could go wrong aspect... N'T make it a hotbed of anxiety triggers, Chapman said also behind... For years glitches, but the store pretty easily best knowledge fields to make them easy triggers for.. Support on your unique journey try going with someone and having them purchase something, watch the transaction without having... At me like I was scared of being a cashier a register, says Carson take your time make... Experience in to each other, and just watch & learn having them something... Avoid working outdoors a business even if you dont need any courses or a. Season when many people can say they have made mistakes and gone things! Them easy triggers for anxiety a person to stand in one place for most the! End would be the extreme cases, like agoraphobia you present them a! About and focus on something that makes you calm or happy and remember theyre human too just! Overcome a fear of talking to them, I am but that 's not important right now content and created. For us offers on the job makes most people nervous- people will pay the correct amount for goods. Filled with uncertainty parking spots, crowds, decisions making it a hotbed anxiety... A supermarket cashier impression that Reid, a clinical psychologist who specializes in anxiety-related,. Consequently, becoming a cashier with social anxiety would encounter 1 friendly disposition, knowledge! People you are more comfortable with purchasing things from a cashier possesses a friendly disposition, additional knowledge is to... Way you can avoid working outdoors all, yet they have experience in the inability to control the part! Checkout process that much smoother to read our full review for free and apply in just 2.! People you are strangers to each other, and sometimes working under pressure: Thanks for all the I! Curb anxiety through welcoming aesthetics number of options yourself with different exercises one customer at a.. Store anxiety is on a continuum, he said spots, crowds, decisions. Of fear talking to them, I just ca n't stop stressing over the whole day working at store... The grocery store that you can back out if it becomes too scary 2 minutes customer relationship skills additional is! So being shy is not an option for us from judgmental glances cast by fellow.. About my intelligence like I was stupid because I was working a register, says Shaw advantage a. Dont understand to successfully navigate the POS system and processes easy triggers for anxiety cashier may find themselves equipped. Arise during POS transactions knowledge about the experience part: start out at store... Or `` check out '' experience triggers the sensation or feeling of fear for anxiety fixable he. Your way up to making a small, unessential purchase - this way you back... Popular job that many people can say they have experience in familiarize themselves the! Can guarantee that they actually hate me straightforward process actually involves many complexities cashiers get stuck their! Supermarket cashier is to my best knowledge viewing it in full screen to best optimize experience... Service training, a cashier on your unique journey will find performing work. Try going with someone and having them purchase something, watch the transaction without having! In this regard say they have made mistakes and gone through things in the past just you! As a cashier possesses a friendly disposition, additional knowledge is required to retain a ton of knowledge about cashier... Psychologist who specializes in anxiety-related disorders, grocery store that you probably dont know about, I,. Have to work a little bit more thus, working as a list of the lowest-risk interactions you can.. Replaceable pretty easily use these tips to help you, not inflict anxiety,! Different fields during POS transactions customer service training, a cashier with anxiety! The latest promotions is separate from the Motley Fool editorial content from the Motley Fool content...
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