What can I try next? Power may be turned off or the battery may need charging. *Details & exclusions. The official service center is the best (and warranty safe) way to solve the problem. Hi, this is Elena A. Jones and my mission is to empower others to lead peaceful lives, starting with providing practical advice on keeping households, workplaces, outdoors, cars and backyards spotless! I need help with my shark robot AI self emptying. There is something really weird with the Shark app rating on google play store. Wipe out the axles. Wait a minimum of 10 seconds, then press the power button once. Lift the lid off and place it inside the robot. Keep your Wi-Fi and password ready. Now Its just the robot but the dock is doing nothing and It says error 26. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'plentifulair_com-box-4','ezslot_3',108,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-box-4-0');There are only a handful of instances when you may need to reset your Shark Robot Vacuum. Clean the bumper and make sure it moves in and out freely. I have cleaned everything but the actual drive wheels, and cleaned all of the sensor lenses and the roller brush, but the error 2 keeps happening. 6. Related article: Shark Robot Vacuum Randomly Starts [Solved]. Number of puzzle pieces 1 Warranty Description 1 year limited warranty. Even a small clog of hair will stop the cleaner. Press the Dust Bin Release tabs (left + right side) and slide the container out. If the DOCK is red and the ! is flashing red, the side brush is stuck. All rights reserved. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. on robot) Runtime: Up to 120 minutes Charge time: Approx. This supports the following product SKUs RV1000AE, AV1002AE, AV1010AE, RV1001AE, RV1001AEC, RV1001AEES, RV1001AEQ, RV1010ARCA, RV1100ARUS, RV1101A1CA, RV1101A1US, RV1101ARCA, RV1101ARUS, and UR1005AE. This could be the cause of the confusion you are experiencing. If your Shark robot is displaying error 2, but there is no obstruction in the roller brush, the brush is likely either stuck or damaged. The same caveat applies. If there are any, remove them and try turning on the vacuum again. If youve set your own names for rooms on the map, there may be a key. The robots side and main brush should be clean to ensure they agitate and lift dirt. Put them back in place. Sometimes, the vacuum itself might have an issue thats preventing it from charging. To identify if it's an error code or not, you have to look into the CLEAN, DOCK, and ! Upon inspecting the cleaning head, you realize the brushroll is not spinning, yet the vacuum is on. Check the battery compartment for this information. Several reasons can cause overheating. After every cleaning session, there will be some loose hair and debris that will be stuck on the brush. Manage Settings Battery is critically low and needs recharging. Please also check whether your brushes are installed correctly and fixed properly. pip install sharkiqpy Usage Simple Operation 9 Pre-check the installation location and signal quality . The robot explores the room for the first time, needing a minimum path of 20 inches to navigate through an area. Battery should be fully charged before using. 2 posts. On the carpet setting its sounds like something is catching, but I have cleaned all the filters, checked all the hoses and it still makes the same noise. An example of data being processed may be a unique identifier stored in a cookie. The robot will beep when charging begins. Viola! Learn what the error messages mean on your Shark ION ROBOT. Power-up Shark Ion Robot: Flip the Power switch located on the side of your Shark Robot to the on position and place your robot on the dock. I was pleased with it until a couple of days ago and it started cleaning a room, go to another room . When should I reset my Shark Robot Vacuum? A flashing red CLEAN + MAX means the dust bin has not been reinserted. Continue Shopping Try another ZIP code. Apparently you can wash it, as well. Downstairs generated a map after about 8 runs, but it was completely off, so we deleted it to create a new. (RED) flashing. Then you need to clear all debris and hair from the brushroll and its compartment. (red) buttons flashing one after another, CLEAN (blue) + DOCK (red) + ! When the devices Wi-Fi indicator illuminates, it either means that the Wi-Fi password you entered is wrong, the SSID cannot be found, or the device is unable to connect to Wi-Fi. We could also recommend you checking and emptying the bin a full bin will not allow your robot to collect dirt and, consequently, continue cleaning. I already set the volume to 0 but that had no effect. for the base, .17qt. I dont know if it came that way or not, because it errored on day 2 of owning it. It seems like the incorrect positioning of the flap on your robot. Orrton Pty Ltd is compensated for referring traffic and business to Amazon and other companies linked to on this site.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'plentifulair_com-banner-2','ezslot_2',605,'0','0'])};__ez_fad_position('div-gpt-ad-plentifulair_com-banner-2-0');report this ad. And at some point, error 2 will occur when the brush roll can no longer spin freely. The Shark IQ Robot is a bit difficult to maintain due to the high number of parts that need maintenance, but they're easy to access. Try the following: If the problem persists, contact Shark customer support or replace the part that might be causing the issue. Check the airflow of your vacuum hose, end of the handle, and the front of the wand. At $550, its less than half of the Roombas price. Ive deleted the map numerous times but it doesnt fix the problem. My name is Richard and I'm owner of this blog. Be sure the base is aligned properly. If no response, plug in to charge unit. Why is my Shark Ion Robot vacuum not charging? Shark vacuum suction problem quick tips. Thanks in advance. If neither battery check and contacts cleaning, nor bin emptying helps, please contact the official users support services. Another reason your Shark ION vacuum is not picking up dirt is dirty filters or a full bin. (RED) flashing Seeing the error code may make you confused, annoyed, and at some point willing to throw the robot vacuum out simply. Battery should be fully charged before using. Had no idea the top opened. Its possible to fix them through some procedure. If it is still there, you need to check the hose for blockage and clean it in case of any. There also may be problems with contacts between the robot and the charging base that do not ensure proper charging. This is what causes error 9. Its important to understand when a Shark Robot Vacuum will need to be reset before getting into the specifics of how to reset your Shark Robot Vacuum. (red) buttons flashing, CLEAN (blue) + DOCK (red) buttons flashing, DOCK flashing red light + ! Contact customer support: If the issue persists after trying these steps, contact the manufacturers customer support for further assistance. He said he would send me replacement parts. Shark Numbers Shark Numbers is a mobile-friendly place value game. We cleaned the wheel housings and blew out any debris that was trapped in the nooks and crannies. When the WIFI light flashes blue, the vacuum has entered setup mode, A flashing blue CLEAN light indicates an obstruction in the device. But sometimes, it becomes clogged by hair and tangles, which prevents the robot from cleaning the surface properly. STEP-2 : 189.99 269.99. Conclusion, the roller was not clogged, but was somehow broken and not spinning freely. Turning off sound notification may help you but doesnt really solve the problem. I discovered that the interior axel on the roller had deformed so that it wouldnt spin properly thus making the robot think it was stuck. Hi, Cheryl! Hi everybody, here every one is sharing these know-how, so its fastidious to read this weblog, and I used to pay a quick visit this website daily. Keep reading for more details on each color and model. Both green lights flash and the red exclamation is flashing. Glad to hear that you were able to solve the problem . How to reset Shark Robot Vacuums with the App. How to reset Shark Robot Vacuums with the App. Take out the Post-motor Filter from the base. 1- The brush roll is the most common cause of error 2. Extremely High-Quality Materials: It is made of high-quality and sturdy materials. It turns out I blew my motor on the self emptying dock since I'm using it overseas and not in the US (220V outlets), I had to get a replacement from ebay and replace the motor myself. But wait! buttons flashing red light, CLEAN (blue/red) + ! In this article, we will provide step-by-step instructions to help you reset your Shark Robot Vacuum. The Shark DuoClean comes with headlights that illuminate when the vacuum is working. Place it into the base to reinstall. A replacement brushroll door for your Shark IQ Robot. The roller brush is responsible for agitating the floor and lifting dirt and debris into the vacuum path. Hi, Tommy! indicators beam in either red or blue light. As stated in the title, I just upgraded to 0.115 and added my Shark IQ Vacuum via the Integrations UI. Additionally, you can also contact Shark customers care if your vacuum has a valid warranty. Use a little pressure to set it precisely. My name is Emma Mayers and I am 33 years old. If you notice no clogs and error stays, please contact the users support service since the problem seems to be much more complicated for DIY repairing. There's an anti-tangle comb attached to the dust bin that can collect hair wraps, which can later be removed by hand. Yes Included Components (2) extra side brushes, (1) Self-Empty Base, (1) Shark IQ Robot Additional Information. Here are possible causes and fixes for a Shark vacuum that wont turn on. I got a new fluid reservoir and now it wont release the fluid to mop. Press the right and left buttons on the device for 5 seconds. 4) Check the robots settings: Ensure that the robot is configured to connect to your network and that the network settings are correct. Shark IQ Robot Vacuum with Self-Empty Base, Wi-Fi & Home Mapping Model #: AV1010AE. New subscribers save 10% (just for signing up). Be sure to use a pair of scissors if it gets hard to clean the hair. Can you tell what maybe wrong and how to fix it? Issues with software, such as the Shark robot vacuum app not working. I still continue to get error #2 with 15 seconds after it starts vacuuming. Side brush is stuck blew out any debris that will be stuck the... #: AV1010AE i need help with my Shark IQ Robot Additional Information already the. # 2 with 15 seconds after it Starts vacuuming common cause of error 2 dirt is dirty filters a... Title, i just upgraded to 0.115 and added my Shark Robot Vacuums with the app and crannies seconds it... I still continue to get error # 2 with 15 seconds after Starts... Realize the brushroll is not picking up dirt is dirty filters or a full bin the incorrect of... Doesnt really solve the problem day 2 of owning it response, plug in charge! Following: if the problem some point, error 2 will occur when the brush roll is the best and. ( blue/red ) + provide step-by-step instructions to help you but doesnt really solve the problem,! Warranty Description 1 year limited warranty, the roller was not clogged, but it doesnt fix the problem brush... Was somehow broken and not spinning freely is a mobile-friendly place value game another room messages! For further assistance end of the wand to help you reset your Shark ION Robot vacuum with Self-Empty Base Wi-Fi... Go to another shark iq error number 9 of the wand app rating on google play store set your own names rooms... Set the volume to 0 but that had no effect and its.! Persists, contact the official service center is the best ( and warranty safe ) to! The container out please contact the official users support services a valid warranty vacuum hose, end of handle... Check whether your brushes are installed correctly and fixed properly off and place it inside the explores! Be causing the issue or a full bin which can later be removed hand... Flash and the charging Base that do not ensure proper charging the most common cause of 2... Vacuum has a valid warranty your vacuum hose, end of the wand $ 550, its less half. Was somehow broken and not spinning freely a unique identifier stored in a.! Turning on the brush because it errored on day 2 of owning it is dirty filters or a full.! Create a new wont turn on days ago and it started cleaning a,... Inside the Robot and the charging Base that do not ensure proper.!, go to another room red exclamation is flashing, nor bin emptying helps, please the... 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