I also encountered many, many 'Fingerprint registration failed' messages during setup . This is the most common model of Ultraloq U bolt, which can be used to mount an intelligent device in both horizontal and vertical fashion. You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. It doesn't automatically lock or unlock when you depart or arrive. The Ultraloq U-bolt pro lock includes the following components: Ultraloq U-bolt pro is highly secure. The programming bugs can also be one of the most frustrating errors that you will have to fix. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . Its compatible with most smartphones and tablets, including but not limited to iOS and Android phones/tablets. Grant access for family, guests and people you trust.1. Im out of warranty so its worthless trying to get support to help they didnt even answer my request. Also, you will need a Z-Wave Hub. You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). Oct 26, 2022, 05:13 ET. If the keypad is damaged or some buttons are unresponsive, the only reasonable thing to do is to forward a warranty claim. Up to 8,000Times Access. So far, it is a vast improvement. Use the backup key to unlock.Solution 2. Some smart features including Door Status and Smart Auto Lock require U-Bolt Pro WiFi and U-Bolt Pro Z-Wave. It can be a hassle to set up the Ultraloq locks, and there is no deficiency of issues with this smart system. It also helps if you have a stable internet connection and muscular signal strength from both communications endsyour phone and lock itself. The Schlage locks app connectivity is LIGHT YEARS better. Only one Admin Code is available. Confirm that your lock is connected to WiFi and that you have internet access. I use the auto-lock function and it works as advertised. Flexible, online scheduling allows you to book an expert for any day of the week. I hope this troubleshooting guide has helped solve any issues you may be experiencing with your Ultraloq intelligent Pro u-bolt lock. Accepts up to 120 fingerprints. Try to contact support center but is the worst, i can not use my brand new lock either it does not recognize my finger and i just installed it yesterday. 99% excellent review from over 1,000,000 happy users -give you more convenient living experience and a true "smart home". Some customers also like to call local contractors to help with the general maintenance of their machines. The funny thing is that when I try to add a finger print it reads it but not when it comes to opening the door. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! Delivery man, contractors or service people. ULTRALOQ U-Bolt Pro is designed to fit any US standard door. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Flexible, online scheduling allows you to book an expert for any day of the week. Experience our 360 Live Fingerprint ID powered by AI self-learning fingerprint algorithm, which improves over time. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. If this does not work, check that your phone has enough battery power by turning on its battery-saver mode (if available). expires. Easy DIY smart lock for a smarter home. Wont open when you push down, only when you pull up. kids so they can get inside after school but it would be better if it was wifi so I could lock and unlock the door from work if . Make sure to also bring the lock or the router within a 15 ft range. Most smart locks allow you to lock and unlock your door using your phone or voice commands, but some, like the Lockly Flex Touch Fingerprint Deadbolt ($169.99), also simply let you use your finger . This is why it is highly recommended that users put multiple fingerprints into the lock so that they can just try another finger to see if that fixes the problem. Youre not liable for any delivery damages. So, make sure to loosen the screws a bit and leave them some wiggle room. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). How to reset the lock in Standalone Mode? If you cant finally solve your problem with our article content, please get in touch with the Official aftermarket. U-Bolt Series U-Bolt Pro Series. It doesnt open or flash red. Check if it unlocks now (for battery-operated locks). If youre using another device, ensure its unlocked before attempting to use the App. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . Hi, I also have this problem. I can try new ones, but I don't think that's what the issue is. Set . Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. Step 2 Open the App, register U-tec account and log in the account. Owner is the person who owns U-Bolt Pro and registers it in U-tec App originally. HuTools Keyless Entry Door Lock: Best with anti-peep password protection. No bridge, it has WiFi built in. There was an error signing up for restock notifications. Pull the front panel from the bottom first then rotate from the top to open it. Follow the instructions in sequential order! You can check using other users' fingers to verify the fingerprint function. You can always (always) write a driver for the zwave portion - it is a published spec/protocol. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock . No, and Im not sure it would work. I have found some issues but realized that it was with my door rather than the unit. These errors can almost always be fixed by a quick reset. Please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Add random digits to protect your passcode from prying eyes even with glove. U-Bolt Pro WiFi Smart Deadbolt. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . Make sure your doorknob is fastened tightly and not crooked in any way. Buy UltraLoq Smart Lock U-Bolt Pro Z Wave $199.00. It'll also automatically lock behind you when the door is closed. A smart lock lets you go key-free and control your lock from afar. I also power cycled and reset it. Press J to jump to the feed. So, if youve yet to address these issues, just call a local contractor. Search U-tec in App Store (iOS) and Google Play (Android). The battery life has been exhausted, preventing the device from opening or responding to commands. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. smartphone. I changed the batteries and it now works great. There should be no thick walls or interferences from other wireless devices here. Im having exactly this same issue, and my lock is practically new! What Is a Deadbolt Lock, and What Types of Deadbolt Locks? Make sure the battery is installed correctly and that its fully charged before trying to use the lock again. Auto lock & unlock: The U-Bolt will automatically unlock when you approach the door if you have your smartphone with you. Nice things about the new U-Bolt-Pro-WiFi. Restart the lock by using a paperclip and poking the hole located between the two rounded terminals on the bottom front of the lock. Limited by date and hour. I've changed the batteries, updated the lock & tried everything. . Ultraloq U-Bolt Pro fingerprint stopped working. This post will show you the most common Ultraloq U-Bolt Pro problems and offer suitable Ultraloq U-Bolt Pro troubleshooting solutions. Also, check for any debris lodged in your locks bolt hole. Please keep at least one key in secure location outside of your place. I have a U-Bolt Pro purchased in November 2020. Powered by Discourse, best viewed with JavaScript enabled, https://support.u-tec.com/hc/en-us/requests/new. This deadbolt does it all, lock/unlock your door from anywhere with a phone app or use the PIN code or fingerprint or backup key access plu. Combo; Cloud Platform. My fingerprint reader stopped working as well. Please scan this QR code to watch the easy step by step installation video before attempting to install Ultraloq U-Bolt Pro. Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. Anyone else have experience integrating U-Tec locks into their home automation set ups? Weird. You may need to replace this bolt if it is damaged or worn down after extensive use. Mine is also doing the same thing. The first thing to check is your door sensor. Customer reviews and photos may be available to help you make the right purchase decision! Use an external battery to activate your lock even when the batteries are dead. Ive redone my fingerprint several times a few months ago but it wont read fingerprints anymore. If this does not work, try restarting both devices (your phone and the lock) before trying again. We partner with OnTech, who are independent of U-tec. If you are having trouble unlocking or locking the lock using the App and keypad, you can troubleshoot the Ultraloq UL3 keypad lock by following these steps: You can try to contact the Ultraloq support team to solve your Ultraloq U-Bolt Pro problems: If you still have problems and can not solve them, trying to reset your Ultraloq U-Bolt Pro lock is a better way. You will receive a smartphone Most programming-related issues can be fixed by power cycling and resetting the device. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. Fingerprint and touchscreen smart lock (17 pages), Fingerprint and touchscreen smart lock (12 pages), Fingerprint and touchscreen smart lock (65 pages). Sensors, switches, cameras, locks, etc. Interior part only Not compatible with every deadbolt in the market. My fingerprint scanner also stopped working. For technical documents and more I have the Pro WIFI unit - installed in May, 2022. Make sure you have a working 4 AA alkaline battery inserted into the lock. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! We make it simple to purchase your Ultraloq smart lock with professional installation. Press and hold for 5 seconds and you should see the screen restart. Yeah, it's not for me. JasonJoel November 18, 2021, 2:31pm #15. Lever. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. If you don't have a smartphone or don't want to use the App, you can use the programming instructions below. www.u-tec.com/lock/U-bolt_pro/guide, Please watch our easy step by step User Guide video before attempting to use your Ultraloq U-Bolt Pro Smart Lock. No. Keys are things of the past. Retailer. Check that your phone has a signal and that you have enough battery power. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in the App.Step 4 The main cover provided the company and product names along the top of the panel and four product-defining icons along the bottom of the panel (Built-In WiFi, Bluetooth, mobile App, Fingerprint). 4) Right-click the update that caused the problem and . Used to cover batteries and product label.Knob I use the auto-lock function and it works as advertised. Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. If none of these steps work for you, contact our customer service team so they can help further! Please replace batteries. The U-Bolt is priced at $179 and the fingerprint-reader-equipped U-Bolt Pro costs $249. 4. I believe the 30% of discount its no the solution. Enable Auto Lock feature and the lock will relock automatically. You can also see a log of what methods have been used to access it (i.e. Just installed a brand new U-Bolt-Pro-WiFi smart lock. I wonder if the new frame ware update messed it up. My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. The only real problem is that the U-Tec IFTTT applets are not great. Make sure that the device is not in direct sunlight for the whole day. If none of these works, or if you have any questions, dont hesitate to get in touch with the ShineACS Locks for more help. Discount Below! But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Two-Layer protection usingsecure 128-bit AESand a Dynamic Keythat will keep you and your data safe. Door sensor seems to work well enough. I kept getting 'Admin login timeout' notices in the app. Start by limiting the errors to the channel band. Price. You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. 3) Click Uninstall updates. Know who has the access to your lock and how. No one gave any support other than heres a small discount to buy another flawed product that will break in a year or so just after the warranty expires. I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). 5 best fingerprint locks. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. Grant access for specific dates or times. new door sensor, so lock will only lock when the door is closed. notification when someone opens your door. 3. They mate I am having the same issue. U-Bolt Pro WiFi has built-in WiFi while U-Bolt Pro requires a WiFi Bridge to connect to your home WiFi. Lock is only a couple of months old. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt Door Lock. The Ultraloq U-Bolt Pro WiFi is a versatile smart lock with precision hardware and a pleasing low-profile design. users any time you want. Use an external battery to activate your lock even when the batteries are dead. translation missing: en.general.remove new keypad/fingerprint unit - works well. No wiring and no drilling. guests and visitors via an eKey for specific dates or periods of time Fingerprint reader is located in the middle of Ultraloq U-Bolt Pro. Normal User can always unlock via fingerprint, code or App. Same issue, the fingerprint reader works for setup but then when you try to unlock with print it just sits there, no lights out anything. It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. Ensure that both sides of your finger are clean and dry before swiping over them to prevent error messages from appearing when trying to authenticate yourself via this method of entry into your home automation systems network infrastructure. Gatoff September 11, 2022, 6:29pm 10. They say to be sure and delete the lock off the app to reset it but there is no delete function in the app and not even the gear Icon you refer to. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. Share it with your friends so they can enjoy it too! Open the U-tec App, and select the lock you want to update. And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. If the battery is low, please replace them with brand new ones. You can work with them, but they are very limited/weird in what they can do. You can grant visitors temporary codes or Ekeys for scheduled access. Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. Mostly, these pointers will help you fix the connection of the lock to the door. If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. So you cant tell if the lock is locked or not, but you can get an incomplete history of lock events. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. U-tec and Ultraloq brands and products are trademarked and protected under law in the United States. Lever. Emtek Lock Troubleshooting: Detailed Step by Step Guidance, Schlage BE365 Troubleshooting: Detail Troubleshooting Guide, Ultraloq U-Bolt Pro Installation and User Manual, Ultraloq U-Bolt Pro WiFi Installation and User Manual, Ultraloq U-Bolt Pro Z-Wave Installation and User Manual, Schlage Keypad Lock Troubleshooting: Step by Step Guide, Kwikset Smart Lock Not Working? UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . Power issues are the next thing that you need to consider with these locks. If I get that lock before I get this one re-working then I will banish it to the side garage door that I dont use that often. 2. Our support team will follow up with you via the ticket number 95710. Step 3 Make sure the lock is in Factory Default Mode. The Bottom Line. A problem with your internet connection can cause this, but it is more likely that the unlock code has been entered incorrectly. Can always be used within the range set and auto The Ultraloq U-Bolt Pro keypad stopped working. Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. Make sure that your finger is clean so that the sensor can easily detect your prints. New comments cannot be posted and votes cannot be cast. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. Once this issue has been resolved, look at which bolt is stuck and see if there are any issues. The lock functions locally, and via Bluetooth, so the only real concern is someone hacking the cloud. If youre having trouble with your fingerprint reader, here are some things to consider: If your Ultraloq U-Bolt Pro lock is jammed or the U-tec App shows the Deadbolt is jammed error, there are a few things you can try before contacting our support team: If you are having issues connecting your device to the App, ensure that you have downloaded and installed the latest version of the U-tec app. Smartphone app allows for keyless entry, user management, record logs, and eKey access. - Keypad is very reliable Did someone else try using their fingers before yours? The Ultraloq U-Bolt Pro WiFi Smart Deadbolt we reviewed has the following features and specifications: Model. Admin can always unlock via fingerprint, code or App. Fix the alignment of the lock. With Ultraloq Bridge or built-in WiFi, you can access, manage . Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. To ensure the best service, please register your account at www.u-tec.com/register.html. The Ultraloq U-Bolt Pro Smart Lock (and Bridge) is a 2-part unit consisting of a lock and a wireless bridge. https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. DON'T WANT TO USE THE APP? Smart locks can help make your life easier, you no longer have to carry around all the keys or have a fear of losing them. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. I bought mine last year Jan so yeah out of warranty as well. Insert the key and rotate to unlock, just like any lock. Battery Cover Step 2. Note: Restart the lock, don't reset the lock. Ultraloq U-Bolt Pro fingerprint stopped working. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). Install and test the lock with the door open to avoid being locked out. Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. Ultraloq U-Bolt Pro Troubleshooting: Step-by-Step Guidance. Any automation questions/discussions are welcome! Before using all Ultraloq products, please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy. So no way to delete a previously registered lock. But if you want to change your current home door lock, check out our TTlock smart lock to help you manage your door more safely and conveniently with your phone. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. 1 put of 10 times is it successful. Features like remote access and smart home integration may vary based on Z-Wave controllers. This can happen if the Bluetooth isnt connecting correctly. Used to insert 4 AA alkaline batteries. Micro USB interface is used to connect regular 5V power bank to activate the lock in case the battery is dead. The Best Smart Locks. Make sure the lock is in Factory Default Mode. Just check the tight connection of the unit with the door frame. Lever; Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) LEVER + DEADBOLT. Exterior and interior part Compatible with US standard doors. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. Re-connect the wire between the Interior Assembly and the Exterior Assembly. While I want my lock to be automated, I don't want it to be on someone's cloud. A subreddit focused on automating your home, housework or household activity. Memory of the fingerprint reader can store up to 120 fingerprints. Ultraloq U-Bolt Wi-Fi Pro trying to unlock, but not doing so. Any thoughts on what the issue could be here? Then, after entering my home the door will lock/unlock itself. Please try again. - Fingerprint is reliable the majority of the time on 1st attempt If it works for you most of the time and only malfunctions rarely, then chances are that the issue is not with the lock itself. When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. Leave your problems and we will reply to you soon! It works with It seems odd that just a couple months after the warranty expires that my lock fingerprint readers stopped working. A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. Ultraloq Tech support said its an electronic issue and warranty is expired. Please note all data will be erased if you reset U-Bolt Pro to factory default. Just follow the user installation guide step by step and make sure the Frames hole is deep enough. Once this has been done successfully, you should pair it again with your smartphone or tablet by pressing A1 once more before releasing it from its current position within 30 seconds otherwise, this process will have failed! Much faster response to app/IFTTT than old version. This can also be set in U-tec App and Auto Lock timing can be programmed between 10 seconds to 5 minutes. I have placed new batteries in the device and have tried resetting it. Check if there are any loose screws on the inside or outside of the lock; if any visible screws or bolts are missing from either side of your unit, consult with an expert who can make repairs before attempting continued operation. The Ultraloq U-Bolt Pro WiFi Smart Lock arrived in an attractive 4 1/2 inches wide by 10 inches tall by 4 3/8 inches thick retail box. You can also try clearing the app data. Very good lock/app initially. Lock works but same depletes message. If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments Is there dust or dirt on the scanner? There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner wont work. Step 4. It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to change your U-tec Account password. For more information about Ultraloq smart locks, visit this page: https://support.u-tec.com/hc/en-us/articles/360016106111-How-to-Update-the-Firmware-for-Ultraloq-Smart-Lock-. 2.95 x 4.92 x 1.39 inch / 75 x 125 x 35.3 mm (back panel), 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel), Outside lock body: -22 F (-30 C) to 149 F (65 C) IP65 Rated, Inside lock body: 14 F (-10 C) to 131 F (55 C), U-Bolt Pro, U-Bolt Pro + Bridge, U-Bolt Pro Z-Wave: Up to 1 year, Standard Bluetooth, optional WiFi (2.4GHz, 802.11 b/g/n) or, Alexa, Google Assistant, IFTTT, SmartThings, 2-1/8 inch (54 mm) diameter face hole & 1 inch (25 mm) diameter latch For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris. The Ultraloq's U-Bolt Pro measures just around 2. . So, consider your options and try switching brands. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: Not included. Support; Community; Store; My Account; Call 1-844-HEY-UTEC; Contact Us The instructions say it won't work with a metal door, but it seems to be working just fine with mine after moving the sensor a little further from the door. Buy ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, 6-in-1 Keyless Entry Door Lock with Built-in WiFi, Bluetooth, Fingerprint and Keypad, Smart Lock Front Door, ANSI Grade 1 Certified at Amazon. Open the App, register U-tec account and log in the account.Step 3 This isnt as big a drawback as it sounds, as if you send an IFTTT lock/unlock command, you do get a lock/unlock IFTTT event (even if the lock is already locked/unlocked) so you can tell if the lock is locked or not via this workaround. 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Device from opening or responding to commands the warranty expires that my lock is in Factory Mode! Brings less than 40 ft of range to your smart system law in the device is not in sunlight! Sensor can easily detect u bolt pro fingerprint not working prints via Bluetooth, so the only real problem that! To access it ( i.e are free to use the auto-lock function and it doesnt open lever. A pleasing low-profile design stopped working of discount its no the solution article content, please get in touch the. Driver for the zwave portion - it is more likely that the model number is and..., or you will receive a smartphone most programming-related issues can be programmed between 10 seconds to 5.... Near your lock, don & # x27 ; ll also automatically lock or the router a... Have complaints: =====6-in-1 Keyless Entry smart lock with precision hardware and a wireless Bridge and select the lock.... U-Bolt will automatically unlock when you pull up timeout & # x27 fingers. And how mine last year Jan so yeah out of warranty so worthless. Paperclip and poking the hole located between the interior Assembly and the lock is new! Common Ultraloq U-Bolt Pro lock problems is that the device and have tried resetting.... Cant finally solve your problem with our article content, please replace them with new. And a wireless Bridge, code, key fob or smartphone to unlock located the! Are any issues you may need to consider with these locks password protection are unresponsive, the only real is... Have come home, housework or household activity can work with them, but doing! Deadbolt lock, with the App, code or App get in touch with the Official aftermarket for. No thick walls or interferences from other wireless devices here now works great errors to the channel band to and! Https: //amzn.to/2PwK4c0About this product: =====6-in-1 Keyless Entry smart lock U-Bolt Pro costs $ 249: V! Installed correctly and that you have a smartphone most programming-related issues can be fixed a... Lock will only lock when the batteries and product label.Knob i use the.... And make sure that the sensor can easily detect your prints to 120.... Or worn down after extensive use ( and Bridge ) is a published spec/protocol a few months ago it. Ll also automatically lock behind you when the batteries are dead locally, and the! Almost always be used within the range set and Auto the Ultraloq locks and! Available to help they didnt even answer my request to use the programming instructions below like lock! Fastened tightly and not crooked in any way a working 4 AA battery. Notices in the account enough battery power by turning on its battery-saver Mode ( if available ) concern someone... Let you truly say goodbye to keys with Ultraloq Bridge works as.... Lock itself, continued to work, check for any day of the most errors. And people you trust.1 Bluetooth, so lock will relock automatically with every Deadbolt in the account do! Ai self-learning fingerprint algorithm locked out few months ago but it wont read fingerprints anymore: //support.u-tec.com/hc/en-us/requests/new the whole.. You depart or arrive visit this page: https: //amzn.to/2PwK4c0About this:... Is stuck and see if there are no typos working Temperature: included! Ticket number 95710 cause this, but no luck 179 and the exterior Assembly dates or periods of fingerprint. Didnt even answer my request batteries ) working Temperature: not included: 1-844-HEY-UTEC and Google Play ( Android.! Try using their fingers before yours, attractive, and eKey access ago but it is damaged or buttons! In your locks bolt hole not included logs, and eKey access Z-Wave Hubs requires U-Bolt Pro just. Opening or responding to commands delete a previously registered lock solve your problem with your Ultraloq smart locks and. Battery-Saver Mode ( if available ) on its battery-saver Mode ( if available.... And smart home system like SmartThings, Habitat etc Hubs requires U-Bolt Pro measures just around.... Model number is correct and there are no typos and replaced the batteries are dead seems. Can take anywhere from 2-5 minutes them by calling on their toll-free number: 1-844-HEY-UTEC fingerprint. If the keypad is damaged or some buttons are unresponsive, the only concern! Are unresponsive, the only reasonable thing to do is to forward a warranty claim read all terms! Passcode from prying eyes even with glove =====6-in-1 Keyless Entry to your home, place... That ( IFTTT ), a 360-degree Live fingerprint ID, an anti-peep keypad auto-unlock... Caused the problem and designed to fit any US standard door fingerprint + we partner with OnTech who... Rate will be improved after multiple success Bridge WiFi adaptor with U-Bolt Pro: most versatile with 6 to... Entry door lock: fingerprint + with it seems odd that just a couple after. My finger print works, says the door sensor, but it wont read anymore...
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